Hilton Garden Inn Oakbrook Terrace

We didnt get into our room until 330 but the staff was apologetic and offered some items for the inconvenience.

We could only stay 1 day thats not yiur fault. Wish we could have enjoyed this property longer. We'll done

The property didn’t seam like a Hilton hotel its looked cheap smelled weird and the nasty expensive breakfast. I called 2/27 to make sure hot tub up and running. Only reason i got the room for the hot tub. Pool looked dirty and smelled weird hot tub out of order. Waste of trip and money.

Pool water looked dirty and smelled weird. Hotel looked dirty and smelled weird . The food was nasty fresh fruit tasted old.

Pool area clised,

That there was no notification on pool area closeing

The food was good at the breakfast cafe. The menu was sufficient. Would have been nicer if if had been included in the room price. Not sure if I were to stay there again, that I would order food form the cafe. The rooms were comfortable, but I was unable to obtain a room with a walk in shower, so two of my family members could not shower during our stay. On Friday night, the lobby smelled like pot smoke. The hotel was supposed to be non smoking.

The exterior of the property had overflowing trash when we arrived to check in and even the next morning. The patio furniture was in poor repair. Priced higher than I expected. Hilton name not well represented at this facility

Cleanliness of room

Nothing you can control road noise and doors shutting loudly

The property was wonderful. It was nice and clean. It had everything I needed. My room was super clean. I always bring cleaning supplies for the bathroom and the room was so spotless I didn’t even need them. For it to be a pet friendly hotel, it smelled great!. I was thrown off that it didn’t have free breakfast but the breakfast was so delicious I didn’t mind paying . Every staff that I had the pleasure of meeting was really nice.

The only issue I ran into was that the heated shelter didn’t work. It was a snow storm and my kids played in the snow. I would’ve been nice to have the heated shelter rolling.