Storrs Hall Hotel on the shore of Lake Windermere

Location on the lake was beautiful.

The staff weren’t overly warm and it felt a bit stuck up. Bit disappointing.

The property is very clean and the staff are friendly .

The food and drinks are so overpriced ! The vodka was £16-50 / Gin -£15-50!! You then had to add your mixer on . Silly prices ! It’s a shame that let it down . The sitting area doesn’t have music on so it’s like a library, everyone can hear your conversations. . Our room was 17- the curtains wouldn’t close on 1 of the bedroom windows , so I couldn’t sleep as the light came in . I reported to the reception , 1 member of staff spoke to me but said he couldn’t do anything & the general manager would contact me . I am still waiting for any response! It’s not good enough ,they have had your money so they are clearly not interested . This was our anniversary, a night away , so when I couldn’t sleep it’s just the not acceptable . Customer service extremely poor.

Location superb. Breakfast and evening meals very good. Staff were professional approachable and friendly

No lift

Restaurant staff very friendly & polite, one lady in particular ( with a hair bun ) was so charming and nothing was too much when it came to breakfast wishes e.g. cheese for my wife. The grounds are so peaceful when you sit outside for drinks etc and the view over the lake is a dream.

The hotel was excellent, staff exceptional, attention to detail was perfect.

The air conditioning unit was very noisy during the night?

Great location and staff were absolutely excellent. The hotel is comfortable and we had a nice meal in the Bistro restaurant

The lake view from our room could only be viewed by standing up in the corner of the room. Given we had paid more for a lake view it wasn’t quite what we expected