The Banaras Hotel

Cleanliness, staff behaviour and location

Prime location and easy to travel anywhere from this location

Only staff mature, but this has to be good to composite everything

I would have given it negative number but unfortunately booking.com don’t have option. Don’t go with the app shows pictures. The rooms are smaller than a suitcase as well. You can also stretch ur hand, if you do you will touch both side walls. Regarding washrooms, it’s like train washroom, can’t take shower properly as u have to sit on dumping pot to do so. I think is a capsule hotel which they r naming it as Banaras hotel Staff is so helpful but everything come to how comfortable ur .. bedsheets were not clean , u need to ask 100 times to get stuff like water or towels

The best part is location if you just want to visit temple and ghats this property is in the perfect location for that

Bathroom was very bad also it was choked which was never resolved after several try’s from hotel management also kitchen is not there in hotel and they provide food from saffron which is costly

Rooms are comfortable. Good bed. Nice light in bathroom. Great location.

Had to change rooms late night because there were 'security reasons' for it. All guests from the rooms with windows facing main street needed to go to other room, me also. I got a smaller room with smaller bathroom. Hotel staff could'nt or did'nt tell what the security reason was.

Location was great,room was on the cleaner side.Staff were helpful.

Found cockroaches twice both times on bed.Lift stopped working on third day,we have to climb up to 2nd floor each time,while keep telling it will run in an hour.