Dream Hotel Bronx

The area is nit a safe area, nnot clean, trash everywhere, store's close at 7 due to crime in the area. The room was not cleaned, floors dirty and bedding not changed and no hot water.

I booked the room through CheapTickets but when I got to the property they said they were full. I could not get a room.

The staff is always accommodating. Room service needs to be a little tighter on their job.

Bugs. We checked out. A day earlier.

Pros: staff was excellent, quick, helpful and kind. The bed and TV are both large. The bathroom was adequate and clean. Cons: No fitted sheet on the mattress, only a top sheet. The tp holder is non existent so it sits on the commode. The window was open so the room had the street, garbage stench. The floor was filthy, my socks looked like i had been walking outside. I took my socks my dirty socks off, but then my feet were filthy. So i go to wash my feet and the 1 bathtowel that's provided was small and bare thin. At night the area seems sketchy and very dark.

I love the way the staff made me feel like a princess .. Wondetful service ⭐️⭐️⭐️⭐️⭐️

They folded their towels in oragami

The room was nice and the gentleman at the front desk was very accommodating. i appreciated his help in my time of need. my puppy and i have had a very comfortable stay

Our stay at the Dream Hotel was underwhelming and leaned more negative than positive. Check-in was quick—likely due to our prepaid reservation. We were given a second-floor room (note: only two floors with rooms), and upon arrival, found the door already open. Initially, we didn’t think much of it, assuming it was intentional. But later, we discovered the key didn’t work at all—it couldn’t lock or unlock the door. We brought this up to the front desk. The agent claimed he had left it open and the key worked, but after testing himself, he saw it didn’t. He said he’d bring a backup key. Two hours passed with no update. When we asked again, he admitted he had no working key or backup for that room. Only after we pushed for a solution did he move us to a different room on the third floor. Unfortunately, the new room wasn’t much better. While the door worked, cleanliness was poor—hidden stains on the sheets, only two towels (one stained, one with hair). We’re not overly picky and only staying one night, so we made do. But overall, it was a disappointing experience. I wouldn't recommend this hotel and won’t be returning.

Excellent value. Really nice room.