Palette by CheckIn Royal Retreat Delhi Formerly Imperial Villas

I paid for two days and when I asked them to cancel the booking for next say since the place was very unhygienic then they asked me to change the room, the other rooms were also the same, and I had to check out but they didnt refund me.

The place is very dirty.

The staff was very decent and accommodated requests.

The bathrooms were dirty, the mirror required cleaning, the metal were rusted, there were paint marks around the bath tub and commode. Secondly the AC were not working properly and the room was not getting cooled properly. Thirdly the curtains were not thick enough to cover the sunlight hence there was too much light in the room.

Nothing apart from location

Rooms were not clean, there were mosquitos inside also the hotel is a bit shady, rooms were stinking, bedsheet was also not in a good shape.

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They don’t have license to host foreigners. We figured that out only on reception. We had to search for another hotel.

Budget friendly Nice staff

Room Maintainence-need upliftment Restaurant foods-just okay

Everything was perfect can’t wait to come back..

Highly recommend this hotel for its elegance and comfort.

Perfect service stunning design and a wonderful stay

NA

Nothing

Everything

They said they cannot accept any foreigners but it wasn’t written in their page or message they sent me. What a shame