Executive Residency by Best Western Nairobi

Great rooftop dining. Restaurant staff were very attentive and friendly. Step-free from entry to rooms to dining made access easy.

It is very spacious, well stocked, safe, and a great breakfast.

We asked to change 1000 kes to 2- 500 kes and only received 1 bill. She said she'd get it to us later amd she never did.

It is always very well maintained, spotlessly clean and very comfortable with great service.

Living room was squeezed

Appartement confortable et pratique, avec balcon, dans un immeuble sécurisé. Grandes chambres confortables et présence d’une buanderie avec lave linge. L’ensemble du personnel est dévoué et très sympathique. Le petit déjeuner est bon et très complet et la vue depuis le roof top est agréable.

Rien de majeur.

Other than the amenities and the location, the truly remarkable staff are the main reason I always return to this hotel. Hope the management will continue to keep them happy and motivated

ALWAYS THE LOCATION THE FACILITY IN THE APARTMENT THEY DIDNT CHARGE THE EXTRA BED JOSEPH AND COLLINS WERE VERY NICE TO US

-THE BREAKFAST from 9am they don’t refill . -The cockroaches -The cleaning service -Early check out

I made my booking a few days in advance, so it might be that I got a discounted deal. However this is a very good residence in. The room had a complete kitchen with stove, normal size fridge, pots/pans etc, washing machine and ironing board. There was a living room with couches etc, but also a good size desk with a nice view. Furthermore there was a balcony with sun in the afternoon. On top of that there were two bedrooms and both had a bathroom. You could easily stay here with a family of 4. There is a supermarket at walking distance. The onsite restaurant served a very good breakfast and the diner options were also tasty.

The only thing the facility could improve on is the gym. It has the facilities, but they are not as new as hoped for. But I would not call this a deal breaker.