The Opus Luxury Residences

Entrance to the building, physical security and surveillance, 24 hours reception, 2 elevators, nice and clean lobby, location.

Cockroaches in the apartment, old, dirty and ugly couch with cigarette burnt marks, non functional electric stove in the kitchen. Balcony windows very hard to open. Bad smell in one of the bathrooms. Had to keep the exhaust running non-stop to make it slightly better.

The place and apartment was

Apartment ambience and cleanliness was good

Check-in and check-out procedures should be convenient and tension-free. Viewing the transaction to verify despite full advance payment, then depositing money in the name of security is totally inappropriate and cheap. Then it was very inappropriate to wait before returning the security deposit when checking out. There was no intercom facility, no helper number was given, the man had to come down from the seventh floor to the desk on the ground floor to say something..