Toscana Valley Town Square Suites

هدوء المكان

عدم وجود جميع ادوات في الحمام مثل الفرشات وبعض ادوات العنايه في الحمام وحوض السباحه عدم وجود مدرب ومكان خاص اللعاب الاطفال في الحوض وعدم تنوع في الفطور في البوفيه وعدم وجود صندوق الخزانه الجوزات في الغرفه .

ที่พักสะอาด เป็นส่วนตัว สะดวกสบาย มีสิ่งอำนวยความสะดวกครบถ้วน

I booked a room with a valley view, but upon check-in we were given a very tiny room with windows facing the street. When I went to the lobby to complain, the staff insisted this was the “valley view” room — which is absolutely not true. You might see a tiny sliver of the valley only if you stick your body out the window, which was impossible anyway because the windows had shutters that made the room very dark inside. After I insisted and even showed them pictures from the booking site, they changed our room to a much better one. But by then, they had already wasted our time — time we had paid for. We were visiting during the low season and the hotel was practically empty, so there was no reason to give us the wrong room in the first place. This is completely unacceptable for a hotel of this level.

Another major issue happened during breakfast. The buffet restaurant was full of flies — yes, flies crawling over the fruits, cheese, and all the open dishes. The staff did nothing about it. This is disgusting and totally unsanitary. Everyone knows that flies lay eggs on food, which can cause serious illnesses. We didn’t eat anything there because of this. The hotel itself is beautiful, but such poor management and hygiene ruined our romantic getaway. We will never come back.

Really seems like being in a "rich" part of Italy.

There are ZERO Shops on the compound. No convenience stores whatsoever.

The location is very nice

The room was very dirty , and the reception ladies don’t understand English . You have to explain 100 times. The food is also very bad not with the high price.

Everything