Matata Hotel Kota Kinabalu

location was great, a short 15 min drive from the airport was very convenient with grab. there were many food options and convenience stores downstairs, where we could easily buy a lot of last minute items. room was large for 3 ppl and comfortable. counter staff were nice!

the 6 flights of stairs up to the lift. everything counts when you just climbed mt kk....

Clean and good for money

Not have parking or standby parking card for costumer.

Central, clean and very comfortable

Nothing

We loved the location & convenience of shops, banks & eateries within walking distance.

Finding parking near the place might be a problem.

The place was so clean, neat and tidy. I like that the rooms aren't too big but still cozy. It has sufficient, modern and subtle lighting. I appreciate that. The shower, hot water and AC all functioned well. The staffs were so friendly and helpful. Especially the two ladies at the reception counter. I already felt like home. They greeted me politely and offered to keep my bag since I arrived early. The location is also strategic. Directly above 7E and other convenience stores, restaurants are just a stone's throw away.

The wifi is a bit slow and keeps on disconnecting. My room was on the 3rd floor, maybe it's far away from the router. I don't know. I can get up to 40 mbps max and lower than 10 mbps at times. What's disappointing is even my cellular coverage couldn't even get 5G. I could only get 4G coverage with celcom at 30 - 40 mbps only. Don't know why. Other than this, I have no complaints.

nice and clean hotel

First impression counts, and the Front Officer - Vanessa is brilliant. She is friendly and simply helpful. The Management MUST consider a good pay raise for her. The location is absolutely convenient , smacked in the city center. I like the room very much but some of the interiors could be kept a lil' better. However, the bathroom is spacious for my unit.

I booked a Queen Studio, and it could be newer in terms of maintaining the interiors. Another major drawback would be the water pressure at the showers. It's gotta be stronger than the existing. Kindly look into it.