Azure Urban Beach Resort Residences

Nothing

Everything

I couldn’t find it so I couldn’t stay there. I had to make other arrangements. I also sent many messages to the organization to the property and nobody ever responded.

I did not like anything about this place

This place took my money, and I arrived to find no reception, no ability to enter the property at 1am after a long flight, and as a young women stranded in a new city after the booking was paid in full. I have had no contact after multiple attempts to contact this host and I was unable to stay at the accommodation, very lucky I was able to find a backup place to sleep so late notice and am yet to be refunded or contacted by these scam artists.

The room was super neat and aesthetic. I love the colors. The room has complete appliances and utensils. The host is responsive.

The host did not give us the complete information and process during check in and check out. It such a hassle for us. First, they did not inform us how and where to park. Second, they did not inform us that the GAF has to be printed and verified on a designated booth. On the check out process, we did not know where we can get the clearance. The receptionist told us that they gave that to us upon check in. So we have to go back again to the room which is in PH, to look for that paper. It turns out that the host already gave it to the front desk. It is not clearly indicated that the pool has an entrance fee of 250 per head. Not per day but per schedule. So you have to pay twice if you plan to swim on the morning and in the afternoon. Also only one pool is allowed for guests.

Clean, spacious and well equipped. Host very quick to reply and sort out the exit paperwork due to staggered leaving times. Pool was good with wave machine, despite having to pay a bit extra for it. Outdoor area on roof if want to enjoy weather and be out the room.

Says pool view, which there isn’t from the room. Concierge weren’t very friendly or helpful, unlike the host. The booking in and out system is a bit clunky and frustrating when tired from travel.

Nothing

Everything especially the host very rude from the start so we choose to stay at another location,as a host you expect to be treated like your welcome,would definitely not recommend this property!!

When we arrived/checked in, to our very much surprised, the room was unsanitary! It has chemical smell which is probably due to rat and cockroach poison (there were rat poop all over kitchen area and cockroaches are crawling all over). It was 3am when we checked in, tired from a long flight, were very upset and disgusted! We waited a few hours (until dawn) to contact the owner/renter about the poor condition of the room and to check out (we didn’t plan to stay any longer than few hours we endured . In short, we didnt used up the booked number of nights. We reached out to booking.com to assist us in getting the refund because the owner/renter is not responding in our request for a refund given the poor and unsanitary room provided to us.

When we arrived/checked in, to our very much surprised, the room was unsanitary! It has chemical smell which is probably due to rat and cockroach poison (there were rat poop all over kitchen area and cockroaches are crawling all over). It was 3am when we checked in, tired from a long flight, were very upset and disgusted! We waited a few hours (until dawn) to contact the owner/renter about the poor condition of the room and to check out (we didn’t plan to stay any longer than few hours we endured . In short, we didnt used up the booked number of nights. We reached out to booking.com to assist us in getting the refund because the owner/renter is not responding in our request for a refund given the poor and unsanitary room provided to us.

Fantastic host 😊

Nothing

The property was near the airport, the view of the city from the PH was amazing. Room was very clean and comfortable, I highly recommend it to stay at Azure Urban beach Resort.