Everglades Hotel Widnes

Location

Closed the bar early Saturday due to 1 resident but even after he left refused to serve anyone Bat staff rude and as we ordered food made us eat it outside Breakfast very expensive for average quality

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Everything

Friendly staff, good size room, good tea making facilities & complementary biscuits

I personally found the mattress to be uncomfortable, with insufficient support or padding. I feel a better quality mattress would be a big improvement.

Location

Could have been cleaner . No housekeeping provided during our 2 night stay . Broken external window catch reported on first night, receptionist assured us it would be fixed the following day , never was . Breakfast ingredients not very good quality cheap sausages and black pudding

Room size 119 family room, to avail two large beds. Receptionists very pleasent and accommodating in parts.

I reported the hot water tap in room 119 was not in good order (too tight) and needed some investigation, my understanding that was reported to maint but was not repaired within 24 hours. I did re report it when we left the following day, lets hope its been fixed. Breakfast, served, compared to other hotel chains was miserably but hot as cooked to order. One egg is not sufficient for a mans breakfast, no tomatoes or mushrooms. Drinks machine was out of order for two days. The double bed felt as if the mattress was well passed its sell by date, weak and no support and feeling springs whilst trying to sleep, not reported as was not sure of its condition but certainly needs some investigation. In all not very pleasent and not as good as other chains. Self service a better option although perhaps not practical due to low numbers attending breakfast. Will I be going again, Big fat no.

Everything