Kratiras View Luxury Suites

Very very quiet place on the caldera side where most rooms have a private pool or private hot tub. Good breakfast is served 'with a view', actually a fantastic unforgettable view.

Utsikten

Det var slitet och frukosten var inte på topp

Konumu harika manzara guzel

Tesis temizlik açısından inanılmaz kötüydü, 4 gun boyunca musluklardan koyu sarı paslı su akıyordu. Suyu fotogtaflayip resepsiyona gonderdigimde soguk su ile yikanin denildi. Bu insan sağlığını hiçe saymak 856€ odedigim bir otelde suyun temiz olmasini beklerdim. Yatak hic rahat degildi yastiklar sertti. Havlular cok kotu eski ve yipranmisti. Havuz pisti ve temizlenmiyordu.

Emplacement superbe

D´une part , il n’y a aucune séparation entre les terrasses des chambres ; donc quand on est sur la terrasse on a aussi le voisin sur la même terrasse De plus les voisins passent juste devant la baie vitrée de la chambre pour rejoindre la leur , donc obligation de fermer le rideau en permanence Mais surtout : la chambre était sale : cafard mort non aspiré, poussière, verre non lave avec trace du liquide, lavabo et toilette de la salle de bain non nettoyés (au moins une dizaine de cheveux dans le lavabo), serviette de bain sale … Nous avons pris la décision de partir ce que la directrice a accueilli avec une totale indifférence, sans un mot d’excuse, ni un petit geste de dédommagement.

The location is great, with a stunning view! Everyone working there was very nice, and we were grateful we could store our bags when we got there earlier than check in and when we checked out but had a few hours before we left. The breakfasts that were included were simple but good!

The hot tub was a little bit dirty when we arrived and by the end of the 2 nights we stayed, it was really dirty and gross and we didn't end up really using it. There were used shampoo and soap bottles in the shower and overall the cleanliness wasn't super great.

Beautiful view and the staff was very friendly and always ready to help

The hot water was brown which is not normal. Many suspicious stains on the bed sheets and pillows. Breakfast starts way too late at 9:30 and service is very slow so you start your day at 11:00