Yuzawa Hotel New Fukudaya-ski in ski out

場所

設備、接客、価格

Was a great location

Limited food options

The location is awesome. The staffs are very kind and helpful. (Just in a lot of times it's hard to find them...

1. Hard to find the staffs in the hotel, daytime is so hard, nighttime even impossible. 2. Facilities were not comfortable. The heater didn't work at the first night and we couldn't find anyone to help but just had to sleep in a very cold (-7℃）room that night. The following nights they provided a replace one but with loud noise and unpleasant odor. 3. The quilt provided was too short and couldn't even cover my feet...

員工和入住的客人幾乎都是台灣人，滑完雪回去有滿滿的歸屬感，而且一出門就有一條纜車可以上去開始滑

早上似乎澡堂沒開放、民宿沒有晚餐

新加入的台灣營運團隊讓溝通變的毫無障礙！ 整潔程度非常好，處處可以看出日本老老闆的用心維護。

距離雪場走路兩分鐘即到的地點。可以代為收（寄）入住飯店後要用的雪具裝備。 飯店方對處理事情的態度是積極的。

若是以自助式來說，此住宿點很貼切。但如果需要找櫃檯人員洽談事情的話，很多時間櫃檯是沒有人的。 若在櫃檯能留下可以聯繫的櫃檯相關人員的聯繫方式就太好了。 入住當晚由於要聯繫飯店方取隔天一早需要用的提前寄達的雪具裝備，但是怎麼都找不到人⋯後來輾轉⋯被告知「宅配未送達」，最後，終於在一大早得知由某位同事代收保管。。。 終於趕上在上課前取得裝備的驚險。 雖然說是屋齡像極了住爺爺家的感覺，但是對付了價格不菲的房費的房客來說，無法以「住爺爺家」來總結簡單、床要自己鋪、牙刷膏要自己帶自助或者找不到飯店聯系相關人員一說帶過。 案外：當晚入住時有位幸運房客剛剛好帶著濕淋淋的頭髮從浴室到大廳一樣的找不到櫃檯人員。恰恰好她遇上了洗澡洗到一半沒熱水的寒冬冷水體驗。