Sonesta Essential Van Buren-Fort Smith

Super super friendly and helpful staff. Even a free shuttle service to get downtown.

AC is a little bit loud. But overall really good hotel with great coffee.

Felt safe

It was clean and the lobby was unique.

The parking area was questionable

Good location for an overnight stop on a road trip.

Disappointed with breakfast after reading reviews. No fruit or yogurt, sweet cereals and powdered eggs.

The floors were dirty. The door didn't lock. Asked for another room, which was granted. The refrigerator was missing. The air was damp and had an odor. Breakfast was very poor. The only other couple there expressed their dis-satisfaction as well. We checked out after one night and went to another place.

Shower pressure has been the best out of our 17 hr trip home. And best out of a week long vacation. Close to restaurants.

Shower was cold. Blankets were a bit stiff.

The price for what we got was decent

Horrible location. Reviews did not match what we expected. The building is being renovated but not finished. There was obvious construction equipment left in sight. The bathroom door wouldn’t shut because it wasn’t installed correctly. Everything looked new as far as appliances and decoration. Breakfast was a joke and there was no one at the front desk unless you rang the bell. We were one of maybe 3 rooms being used.