Grand Palms Resort

I loved the look and feel of the property. Made me and my family truly feel like we were on vacation.

Nothing. Will be visiting again!

It’s nice for family vacations. I love that all rooms come with vacuum cleaners brooms so I can clean up after my toddler myself!

The water canon at the pool is always broke.

The room was nice, as well and the pools and playground

Nothing

Everything. It was beautiful and comfortable. Everyone was happy

The place was clean, everything was close by, and the staff were friendly, and very helpful when we needed them.

There were constant issues with the smoke detector and AC unit daily but the staff reacted quickly and fixed them immediately every time we called.

The room was clean. Close proximity of the amenities on property. Comfortable room. Great for us and the 2 grandchildren

Arrives after front desk was closed, not the property’s fault. Was taken to the room by security. Security did great. Went back in the morning for official check in. Front desk could not give us the parking pass because they didn’t know how to issue it. Went back again later to get the pass. Went for dinner, upon returning the suite door had been unlocked for a large party to use the extra space. We were still there for another night. Had to call security to lock the suite door back. Having the suite door unlocked would allow folks to enter the space we were in. Security did their job but this could’ve caused issues as we were still residing in the space. It being unlocked allowing others to enter our private space with our stuff is highly unacceptable. Can you imagine being in the room and others entering would have been shocking for both parties. Not to mention we had 2 grandchildren with us.

Definitely would come back

Everything was great, the signs leading to the room can be a little more noticeable