Casa Bizu

Great hotel in a great location close to the centre. Room was clean and comfortable, the staff were very friendly and helpful. Used for 2 nights on the way to Chetumal for the ferry.

Very comfortable space

Check in wasn't as smooth. Bikes available had flat tires

Very quiet and clean.

WiFi was not strong.

Comfy bed Nice shower with hot water and good pressure. Nicely decorated Easy late-checkout

Kitchen is not cleaned regularly: Lot of old stuff laying around (dirty dishes, old food, etc) While the room itself was nice, it did not come with a private pool or pattio as advertised. Both are a common area and neither is clean

Location near city center

Totally overpricing with such poor quality of stay. Feel like 1 star b&b but charged with 3stars hotel price. The room stink, water pressure is really low. We couldn’t flush our toilet and we have to ask the staff to fix it. They did fix it. The body soap is almost empty, we had to take shower without any body soap. No quilt in the bed. We have 3 ppl 2 beds, and there was only one quilt putting in the wardrobe. Had to wear our own jacket to sleep. The towel is dirty, we can still see the stain on the towel. Overall, I don’t think it’s worthwhile pay such price living in this place.

Location

Lots of noise, no hot water, no one at the front. TV didn't work

good location and facilities. there is a common kitchen people can use

last minute they told me I cant pay by card which messed up my plans wifi wasnt good in my room. it was slow and on and off. maybe it’s better in the rooms downstairs

Casa Bizu is just a block from the main square in Bacalar, which made it very convenient to get to restaurants etc. The location was clean and comfortable and a great value for the money. While the staff wasn’t on site all the time, they were very quick to arrive if we did need something.

Minor issue but the fan didn’t work in my room, although the air conditioner did. It’s only because I like air movement that this was a minor inconvenience but again for the money this was fine.