Reef Hotel Mombasa

I had a fantastic stay at Reef Hotel in Nyali. The staff were warm and attentive, and they went above and beyond to make my birthday extra special with a decorated room, singing, dancing, and a surprise cake during dinner. The beachfront location is beautiful, the rooms are clean and comfortable, and breakfast was excellent with a mix of Swahili dishes, fresh fruits, omelettes, pastries, and cereals. A perfect blend of relaxation, great service, and Kenyan hospitality — highly recommended!

Very friendly and helpful staff

My room had an ancient safe too small to put in a medium sized laptop. Also it had 3 alphabetical dials and didn't appear to have been used for a long time. Additionally it was not bolted down into position

The location

It needs renovated especially the room I was in

Just the outdoor environment

The accomodation is horrible. Totally run down room, unclean old wardrobes, bad shower and sink taps eaten away, uncomfortable small bed, totally rusted fan, squeezed bathroom, very old furniture, stained curtains and the bed had tiny soil particles. They also insist you pay first before seeing the accommodation which is a major red flag.

it was spacious

miscreants around the beach. the towels were very old and the water was too heavy.