Coconut Grove Regency Hotel

The location is great.

Didn’t pick me up on arrival.

Good location, decent services, the staff is kind

My room had lots of things that didn’t work: the night stand was broken, the shower couldn’t be hung from above, toilet paper was missing.. and I couldn’t open the window/curtains as it was facing an outside pathway where the staff was hanging cloths and i caught them looking inside a couple times, which I found pretty uncomfortable.

It’s location (quiet) and friendly staff - the breakfast buffet and menus

On this occasion our room’s fan did not work, we had to ask for 2 towels as only 1 supplied and a blanket as had to use air con which was cold! Also swimming pool was cloudy and looked dirty. Our 1st stay (a week before) was excellent.

Friendly helpful staff- 1st stay excellent room and facilities-2nd stay room fan did not work / had to ask for towels and warm blanket / room seemed very tired!!

Pool did not look clean so did not swim

A good location. The place has potential.

Looks as if the best dates are past. Tired, not well maintained. There was even a flower vase with wilted flower and foul water in my room.

Complimentary airport transfer Friendly staff Large room

Poor breakfast options No air-conditioning in the gym Received a room that wasn't pool facing despite booking Hot water only lasts 3 minutes Outdated furniture Definitely not worth the premium price. Find a cheaper hotel in the North Ridge