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6.6 / 10 Guest Rating

Hotel New Imperial

Apsara cinema, Near Minerva talkies , Ali Bhai Premji Marg, Grant Road(E) Mumbai - 400007, Mumbai, in

Hotel New Imperial - main view

About the Property

Central Location
Hotel New Imperial is conveniently situated in the heart of Mumbai, with popular attractions such as Girgaum Chowpatty Beach and Chor Bazaar just a stone's throw away.

Multilingual Staff
Our dedicated team at the 24-hour front desk is fluent in Arabic, Bengali, English, and Hindi, ensuring seamless communication and exceptional service for all guests.

Convenient Amenities
Enjoy a comfortable stay with amenities such as Asian breakfast, free WiFi, room service, tour desk, and currency exchange all at your fingertips.

Experience the vibrant city of Mumbai with us at Hotel New Imperial. Book now for an unforgettable stay!

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Safety deposit box
Tour desk
Currency exchange
Non-smoking throughout

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This property will not accommodate hen, stag or similar parties. Managed by a private host A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

6.6
Good215 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the responsive staff.

Categories

Cleanliness4.8
Service7.8
Location8.3
Room Quality5.8
Amenities5.8
Value for Money6.3
Food and Beverage7.3
Overall Experience6.3

Select topics to read reviews

K
KrzysztofplPL
Verified booking
young couple
Standard Room
Stayed in Jan 17, 2025

"It was horrible."

2.0

It was a dirty and stinky place - absolutely filthy. It looked like no one cleaned the room since Gandhi died. There were small insects crawling in the room and on the bed. Bathroom smelled mold and toilet definietly wasn’t properly scrubbed after previos guests. „Breakfast” consisted of 4 pieces of stale bread, a dry omelet and chai in a dirty cup. But the smell was the worst - we could smell smog, poop and mold. (Air conditioning also smelled bad). It was a horrible experience. What I will say is that the staff was not problematic. Even if they brought us a bottle of water at midnight (?!).

Helpful?
I
IndreltLT
Verified booking
young couple
Standard Room
Stayed in Jan 16, 2025

"Poor"

3.0

Good location, there is an elevator. Omlette ok, no diarhea. AC works well.

We were bitten by bedbugs (photos attached). Breakfast awful, they serve to the room. We were 2 people and received 1 omlette and 1 cup of sweet coffee(or masala chai?). Anyway, the cup was dirty. On 2nd day, we received breakfast only for 1 person... The staff also tried to cheat us on price when we arrived and asked to pay in cash, but we didn't have such big amount in rupees. Finally we paid the same price as in booking by card. Many hotels in India take a photo of your booking pin code and later post a comment instead of you. In general, advice for travellers: take a photo of your booking and hide the pin. They take your phone and directly makes a photo of pin, be careful.

Helpful?
H
HollygbGB
Verified booking
family with young children
Standard Room
Stayed in Jan 16, 2025

"Good location if you’re out in Mumbai most of the day."

6.0

The location of the hotel was great.

The hotel room was very small and we had requested a twin but they provided us with a double, on asking for a twin they said there wasn’t one available.

Helpful?
S
SheyndelnlNL
Verified booking
with friends
Standard Room
Stayed in Jan 15, 2025

"Bad"

1.0

Scam hotel. Hated everything

The breakfast was in their own choice and time and in the room. It is not a proper place only for breakfast. They had hair in the plate. They don't have anything they say in the description. The towels were dirty and torn. Dirty and rude.

Helpful?
J
JunainazmZM
Verified booking
family with young children
Standard Room
Stayed in Jan 14, 2025

"Passable"

5.0
Helpful?
A
AvelinoesES
Verified booking
solo traveller
Standard Room
Stayed in Jan 13, 2025

"Superb"

9.0

Ckean and close to the train

Helpful?
N
NicolaeeEE
Verified booking
young couple
Standard Room
Stayed in Jan 10, 2025

"Pleasant"

6.0

Liked the location

Breakfast was bad and never served before 8.30, bathrooms and rooms could have been better.

Helpful?
I
IangbGB
Verified booking
young couple
Standard Room
Stayed in Jan 10, 2025

"Location is Poor"

4.0

WE ARRIVED 4 HOURS LATE AT 04.00, BUT THERE WERE STILL STAFF UP TO LET US IN.

Almost everything. The room we booked wasn't available so they gave us another room for one night, the room was dirty and partly decorated, should not have been let out, but at 4.00 am we had no choice. Breakfast was in cluded, but was inedible. breakfast consisted of a thin plain tasteless omelette, three slices of square white bread,buttered with the crusts cut off, and a small cup of incredibly sweet warm Chai. No cutlery, no salt or pepper, and served in the room to eat whilst sitting on the bed. The bathroom was dusty, the bathroom mirror was stained. The bed was rock hard, the sheets you could spit few, and had a few holes. The one pillow was barely adequate and had a blood stain on it. The staff were friendly enough, and I felt safe at all times but the area was full of shops selling scooter/motercycle parts and the traffic noise was fairly constant until the early hours of the morning. There was little in the way of local restaurants, none that seemed clean, there were street vendors, but agin most of the offerings looked less than tempting. To ao it all, the whole Grant Street area is a building site whilst they build the metro station, and the dust and noisey which made for a non-relaxed stay.

Helpful?
A
AmaninIN
Verified booking
review category business travellers
Standard Room
Stayed in Jan 10, 2025

"Disappointing"

4.0
Helpful?
A
AnuraginIN
Verified booking
with friends
Standard Room
Stayed in Jan 7, 2025

"Very good"

8.0
Helpful?
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