Santa Helena Plaza

La ubicación, la atención y la limpieza.

Que no hay servicio de desayuno, teniendo una hermosa palapa que no se ocupa y ahí estaría super qué ofrecieran un desayuno americano!

The hotel is located within blocks of the Zocalo which is the center of the heart of the city. It is a 5-10 minute walk the main attractions as well as the main markets. It is hard to find decent hotels near the center of the town given its history and the cities efforts preserve it. This hotel was not only in a great location but it also had AC and a pool which is very rare to find in Oaxaca.

The beds and pillows were a bit hard for our comfort and the wifi did not work very well.

Me gustó que el hotel estaba limpio al igual que la alberca.

Que falla mucho el Internet, lo cual provoca que la programación de la televisión se pasme.

It was clean and central. That was the only positive side.

They don’t have any restaurant, cafeteria or any king of small snacks or drink service. I even asked for a cup of hot water to be able to make my tea in the room and the couldn’t even provide that. The rooms are to basic, no place where to hang the towels in the bathroom, limited soap and toilet paper, no safe box, the fan didn’t work, not possible to connect one’s mobile to the tv. The staffs was lazy and not so much helpful

Es precioso!

Falta servicio de alimentación.

La disponibilidad de habitaciones

El olor a suciedad era total

Buena atención y buen servicio en relación al precio

Te dan el champú muy pequeño

El personal muy atento y servicial, te apoyan en todo, traslados, tours, etc.

Friendly staff who were very helpful, organised us a taxi to airport when they realised we were being overcharged! A little walk into the main town but very easy and meant it was quieter at night.