The Court

It was close to all the amenities and the room was nice and clean

The stairs was a nightmare for my wife who suffers with her mobility. Had a problem getting in late at night as the door appeared to be stuck. Luckily somebody next door helped us saying it happens all the time.

Great location off high st. No problems with noise while we were there for long weekend. Lovely town, friendly locals. Deluxe room2. Nice largish room, plenty of storage, smallish shower cubicle.

Shop around for car park. I used council, 24hrs £14. Round the corner I saw £5.

Excellent price, brilliant position to the main high street and town facilities. Car parking sites are very close to the property. The room was good with a good shower and hot water and clean bedding.

The room we had was a little cramped for three 70 year old adults and the stairs to the first floor were a little challenging, but it is a very old period property so you have to expect these things.

Very convenient for the town centre with short- and long-stay parking close by.

The bed was too short for me (I’m 6’2”) and rather narrow for two people. Facilities were quite cramped with access via a twisting set of stairs. Some late night noise from revellers in the street outside.

The bed was comfortable and the room a good size. Good central location in Bridgnorth. The lady I phoned when we couldn't get in was friendly and helpful.

The shower was unusable as the water was scalding hot and couldn't be turned to cooler. Also the loo seat and towel ring were loose. Some more info on access would be useful, such as which of the many doors in the courtyard to use, and how to get wifi.

Arrived at the property went to the bathroom to find pubic hair all over the shower tray and a buildup of grime, as we arrived around 730 on the evening we were all ready to go out so that wasn’t such a problem. Even though it was still unacceptable. Upon further inspection the toilet hadn’t been cleaned very yellow and splashes of urine in the pan. I opened the pedal bin and it was full of sanitary products.. at this point we thought if they’ve missed this much has the bedding even been cleaned I rang the lady who I presume was in charge I asked for another room they didn’t have any which was fair enough. I told her we couldn’t stay due to the cleanliness of the bathroom. She said it was too late to send housekeeping. I asked for a refund she said it’s not her problem. It’s up to Booking.com. I continued to message her over the next couple of days about the refund. I only had one reply back saying she’s waiting to hear of Booking.com which was untrue because they told me she wouldn’t answer their email. After me complaining several times to Booking.com. I finally have my money back. I’d advise anybody not to stay here very bad customer services not even a sorry!!