Homewood Suites By Hilton HOU Intercontinental Airport

Quiet and clean

Hot tub wasn't working

Nice clean and smelled good

N/A

Good sound insulation from planes but not from rooms above. Bed was very comfortable.

The receptionist was so lazy, grumpy and unhelpful. Spoke very fast n told us off, let us know we were interrupting her. No restaurant, unsafe location told not to go outside. Breakfast looked cheap and was on disposal plates with plastic cutlery so could not cut anything. We ordered a shuttle day in advance and then yelled at for not booking one when we had!

Helpful, friendly staff. Close to airport. Tried to accomodate our requests promptly.

All was good

Good for an overnight stay and catch an early flight.

Shuttle from airport to hotel was hard to get. I had to take a taxi as shuttle didn't show up.

What I Loved about this place to the managers, supervisors, cleaning ladies, Front desk ladies, They go above and beyond for, I really appreciate them for helping me and my family and having patience with me and my family is well, I really do appreciate all the Staff, So if your ever in Houston Texas ,BOOK THEM ...... THEY HAVE A SHUTTLE Latifah Wright

I LOVED EVERYTHING ABOUT THEM

Nice spacious room with a comfortable bed.

I specifically booked a hotel with a shuttle, as it was for an overnight stay between flights. I asked beforehand how to get to the shuttle bit never got an answer. On the day itself I called and was told the shuttle would not pick up at the terminal where I was and I had to go to another terminal. There I waited for almost an hour (!) for the shuttle and I had to call several times to make sure it would come. Then the shuttle driver dropped me off at the wrong hotel. All together not nice after a 10 hour flight. In the morning I made a reservation for the 6.30 am shuttle, which arrived at 6.45. Although the hotel was okay, the experience with the shuttle makes me not want to book there again.