Mandarin Court Boutique City Centre Apartment

Convenient to shopping and restaurants. Comfortable mattress.

Lukewarm shower and no hot water in the sink. No air circulation, but they were kind enough to provide a fan.

Cosy

It was fine

N/a

Difficult to find and I had to contact the host. Eventually sent a YouTube video showing the way. The property had an overwhelming smell of damp. Struggled to leave the property with all the wheely bins blocking the door.

Fantastic location, beautiful apartment, clean and great decor. very comfortable everything you could need

Modern but still very cosy

WiFi wasn’t great, just in case you’re planning on working at all. Plus no 5G available.

Ideal location and easy to check in

The suite was dirty and there were overloaded sockets

Get rid of damp smell, repaint property where it was chipping in parts

The location and the cleanliness

The shower was poor but sufficient

The location

Very noisy people upstairs sound like the was stomping, no windows in the bedroom

Position in town, colour scheme, 2 places to sit to eat inside, outside courtyard, space and layout good. Overall concept good.

Apartment doesn't match images advertised. Smell and clear evidence of damp throughout, especially in bathroom, many cleanliness issues throughout property & maintenance issues. Grossly stained mattress with no mattress protector or pillow protectors. Lacks storage in bedroom. Unusable circular mirror as stool too small to see. Very slow and intermittent WIFI, no phone signal. This company request a 5-star review or to tell them beforehand if you aren't going to leave that level of review and offering 25% off next stay, if you do give a 5-star, which is gaming the review system by offering incentives. We had to leave the apartment after the first night due to all the issues found Raised all these issues with the company who gave full refund and have advised they will address all issues going forward, which we hope they do for future guests. Also note. You have to complete a security form prior to receiving key code and they take a holding deposit of £250 for any damages which we think it not acceptable when already booked through booking.com who provide insurance and it's not mentioned in the listing when you book.