Novotel Goa Panjim

Really good

More variety of fruits

I like balcony and bathroom

Staff are very amateur; I guess they came directly from college without any experience. Very bad service. If you open the balcony door, mosquitoes will eat you alive.

Breakfast services were good and location was good.

Subject: Urgent concern about flooding and sanitation at the hotel entrance Dear Novotel Goa Panjim, I am writing to report a serious issue we encountered during our stay on [02 Jan 2026]. After a smooth check-in and settling into our room, we went out for a quick dinner. Upon returning, our taxi dropped us on the street directly in front of the hotel. To our surprise, the entire drop-off/pick-up area was heavily flooded with what appeared to be sewer/drainage water. This created an unsanitary and unsafe situation. We had no choice but to step through the water to reach the entrance, and our shoes were soaked; we ultimately had to discard them. This experience was distressing and far below expected standards for safety and hygiene. We request: • An explanation of the incident and immediate measures taken to address the flooding and sanitation. • Assurance that proper drainage, cleaning, and preventive maintenance are in place to avoid recurrence. • Appropriate compensation for the damaged shoes and the inconvenience caused. Please let us know the next steps and whom to contact for resolution. We appreciate your prompt attention to this matter. Sincerely, Frank Camilo Cell: +1 437 778 0791 Email: camilofrank@gmail.com Reservation Number: 5154014498 Dates of Stay: Check-in: Fri 2 Jan 2026 Check-out: Wed 7 Jan 2026

Well located

Nothing

location

La habitación excelente

El servicio de taxi un poco caro

Thanks Puja & Bhumi for exceptional service.