TownePlace Suites by Marriott Forney

Location, price, decor of hotel and our room , friendly staff

Staff was very helpful, respectful & courteous. Facility was very clean and comfortable. The breakfast was very delicious & abundant! Enjoyed the pool very much & I loved that a church held service on Sunday morning in the facility which is very convenient!

Room was nice. Lots of amenities.

Some of the things did not work. Our window blind would not go up or down. Door to room hard to open and close. My cousins room thermostat did not work had yo get maintenance to manual change it for them twice. Excuse was lighting hit hotel and knock out 6 rooms thermostat but they still rented these rooms.

Room was clean but had a bad smell. Maybe something burned in the kitchen area previously could have used some air fresheners but other than that the room was nice and good size.

I do wish to speak to a manager on Monday … the new hotel is so lovely and the pool area so relaxing and the location perfect .. I will be back often but I do need to speak to a manager on Monday!

The fully equipped kitchen was amazing even though our stay was short. I would choose it for a longer stay. The shower was very nice and the breakfast was fulfilling.

Loud next to front desk. Smelled like marijuana every time I walked in the lobby. Last morning I was there the fire alarm went off at 8 and it was due to inside smoking. Additionally, I was charged twice but two different amounts. One cleared and one is pending. So it’s either the hotel, hotels.com but it’ll be the usual game of the bank blaming the hotel and the hotel blaming the bank. Towels and trash are only addressed every other day. Otherwise, the best part was the rain shower head and full kitchen.