TownePlace Suites by Marriott Forney

Hotel was nice! Had everything in the room you could think of. The walls were a little thin though and the shower had some rust on the floors. The lady that checked us in was very nice. Her customer service was above and beyond.

Our room was perfect. Thank you!

Although it’s a new hotel that hasn’t been open very long, there are workmanship issues. The glass shower wall was not properly sealed to the shower pan and wall, so it leaked out under the floor. Roller latches for the closet door are too tight, making it very difficult to open and close.

Clean

The power went out for over 5 hours. It was hot. I had to remove my food from the refrigerator and leave the premises. They did not give refunds. I had to make other arrangements. I received a call at 8:30 p.m. letting me know the power was back up, but I had already found a place to stay.

I recently stayed at this hotel while visiting a friend in Forney, Texas. I chose it because it was conveniently close to her home, and overall, it was a great choice. The property is beautiful—clean, well-maintained, and visually appealing. The staff were friendly and accommodating throughout our week-long stay. While the location isn’t particularly walkable, access to fast food, grocery stores, and restaurants was easy via Uber, so getting around wasn't a problem. That said, there were a couple of downsides. I requested toilet paper from housekeeping and had to wait over two hours before eventually going to the front desk to get it myself. Additionally, the water pressure in the shower was very weak, which made rinsing off quite frustrating. Despite those inconveniences, the stay was pleasant overall, and I would consider staying here again due to its location and the welcoming atmosphere.

Great people

Nice hotel and was convenient location for our needs!

Amazing ccustomer service!

Had an issue upon arrival but staff corrected it quickly.

Stay was great, the charged us incorrectly for our dog and instantly corrected it within minutes. Location is great!