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8.2 / 10 Guest Rating

Edgewater Hotel and Conference Center

402 River Road, Gatlinburg, us

Edgewater Hotel and Conference Center - main view

About the Property

Inviting Accommodations
The Edgewater Hotel and Conference Center in Gatlinburg, Tennessee, boasts comfortable rooms equipped with modern amenities like a flat-screen TV, microwave, and refrigerator. Guests can also enjoy scenic views from their private balcony.

Relaxation and Recreation
Unwind in the half-outdoor, half-indoor pool or soothe your muscles in the hot tub at this hotel. Stay active at the fitness center or explore the nearby Great Smoky Mountains.

Convenient Location
Situated just minutes away from popular attractions like Ripley's Aquarium and the Space Needle, this hotel offers easy access to the best of Gatlinburg. Book your stay now and make unforgettable memories at the Edgewater Hotel and Conference Center.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Queen Room with Two Queen Beds - Non-Smoking - Photo 1
Queen Room with Two Queen Beds - Non-Smoking - Photo 2
Queen Room with Two Queen Beds - Non-Smoking - Photo 3
Queen Room with Two Queen Beds - Non-Smoking - Photo 4
Queen Room with Two Queen Beds - Non-Smoking - Photo 5
1/5

Queen Room with Two Queen Beds - Non-Smoking

A balcony on the mountain side and a flat screen TV are featured in this room. A small refrigerator, microwave, and coffee machine are also included. Please note: this room does not face the city or overlook the river.

28 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Queen Room with Two Queen Beds - Non-Smoking

Non-refundable
Breakfast Included
20% OFF$167.29

$133.83

Includes taxes & fees
Queen Room with Hot Tub - Non-Smoking - Photo 1
Queen Room with Hot Tub - Non-Smoking - Photo 2
Queen Room with Hot Tub - Non-Smoking - Photo 3
Queen Room with Hot Tub - Non-Smoking - Photo 4
Queen Room with Hot Tub - Non-Smoking - Photo 5
1/5

Queen Room with Hot Tub - Non-Smoking

This room features a 2-person hot tub, gas fireplace, and flat-screen cable TV. Extras include a private balcony, microwave, and small refrigerator. Please note: This room does not face the city or overlook the river.

28 sqm
Sleeps 3
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Romantic Room 1 Queen Bed Jetted Tub

Non-refundable
Breakfast Included
20% OFF$200.67

$160.54

Includes taxes & fees
Standard Queen Room with Two Queen Beds - Photo 1
Standard Queen Room with Two Queen Beds - Photo 2
Standard Queen Room with Two Queen Beds - Photo 3
Standard Queen Room with Two Queen Beds - Photo 4
Standard Queen Room with Two Queen Beds - Photo 5
Standard Queen Room with Two Queen Beds - Photo 6
1/6

Standard Queen Room with Two Queen Beds

This air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views. The unit offers 2 beds.

28 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Standard Room 2 Queen Beds Mountainside

Non-refundable
Breakfast Included
20% OFF$165.05

$132.04

Includes taxes & fees
King Room - Photo 1
King Room - Photo 2
1/2

King Room

The spacious double room offers air conditioning, a tea and coffee maker, a terrace with mountain views as well as a private bathroom featuring a bath. The unit offers 1 bed.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

King Room with River View

Non-refundable
Breakfast Included
20% OFF$200.67

$160.54

Includes taxes & fees
King Room - Disability Access - Photo 1
King Room - Disability Access - Photo 2
1/2

King Room - Disability Access

The spacious double room provides air conditioning, a tea and coffee maker, a terrace with pool views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Standard Room 1 King Bed Mobility Accessible Mountainside

Non-refundable
Breakfast Included
20% OFF$165.05

$132.04

Includes taxes & fees

Guest Reviews

8.2
Excellent615 verified reviews
AI Summary

Guests highly rate the clean, well-maintained rooms and frequently praise the friendly staff.

Categories

Cleanliness7.5
Service9.0
Location8.5
Room Quality8.0
Amenities8.0
Value for Money7.5
Food and Beverage8.5
Overall Experience8.5

Select topics to read reviews

C
CHARLOTTEusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 8, 2026

"Very Good"

7.0

Hospitality, pool, location was great.

Elevators was exceptionally slow. Plumbing needs upgraded. Need better parking option since we had to pay for daily parking.

Helpful?
J
JessicausUS
Verified booking
family_with_children
Standard Room
Stayed in Jun 8, 2026

"Exceptional"

9.0

Location

Beds weren’t comfortable

Helpful?
P
PowellusUS
Verified booking
couple
Standard Room
Stayed in Jun 8, 2026

"Very Good"

7.0

Location was great, staff was friendly, and checking in and out was simple. We had a room with a hot tub and it wasn’t working. We were moved to another room with another hot tub very quickly.

Elevators were on the slow side. The breakfast was okay, just wish there was a little more variety.

Helpful?
A
AlanieIE
Verified booking
couple
Standard Room
Stayed in Jun 8, 2026

"Pleasant stay but wouldn't stay again"

6.0

Location in the best thing the property has for it. Some of the staff members were great, the nvernight staff not so much. Our room faced the rear(hill/trees/foliage) but hey I saw a small black bear moving so that is a bonus. Yes, there is a small pool, yes there is good paid parking but the spaces aren't all too large. We had a 7 seater SUV and we got into the space slowly but saw two guys in F250 size trucks and one just simply gave up so I don't know where he ended up. Breakfast was sufficient as in many places offer complimentary, just enough to get you going.

I was waiting for coffee which was brought out/refilled by an older gentleman on a little trolley, his manners weren't the best however was there any need for him to have a pistol on his person? Besides that, why we wouldn't stay again is part of the hotels probem and others guests but the trash in the public areas was bad. People leaving their trash everywhere(soda cans, tissues, promo cards they've been handed downtown etc) but in our 18 hours in the property they were still in the places we saw them when we arrived. Basically, other than breakfast, the public areas were not kept even to basic clean standards. (The room, the breakfast area certainly clean)

Helpful?
E
EricausUS
Verified booking
couple
Standard Room
Stayed in Jun 8, 2026

"Excellent"

8.0
Helpful?
R
RhondausUS
Verified booking
couple
Standard Room
Stayed in Jun 7, 2026

"Had a wonderful time and the place was great."

8.0

The location is great it is right behind the main road. You just come out of the hotel walk across the street and a joining park lot and you are on the main street. Room was comfortable and had everything you needed. The breakfast was great you had anything you needed. This was the first hotel I had breakfast that made pancakes out of a machine with a push of a button and they were wonderful. Usually, you have a waffle maker, but this was a first.

when you first come into the facility and you are looking for the lobby. As you drive up, I saw a sign said lobby 100 feet went that way but that was the other hotel next door. So turned around and then saw the sign going into the parking garage for the lobby to the hotel. Once you got in the garage the parking is tight for a larger vehicle, but we made it. So, then we went to the elevator and had to go up two floors to the lobby to check in which was strange to me. Once you got parked and found your way it was ok.

Helpful?
T
TimothyusUS
Verified booking
couple
Standard Room
Stayed in Jun 7, 2026

"Exceptional"

10.0
Helpful?
B
BobbyusUS
Verified booking
couple
Standard Room
Stayed in Jun 7, 2026

"Excellent"

8.0

Pay to park use to be free

Helpful?
R
RichusUS
Verified booking
couple
Standard Room
Stayed in Jun 7, 2026

"Great place to stay clean and exceptional location great, parking was a booger."

10.0
Helpful?
B
BrandieusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 5, 2026

"Exceptional"

10.0

Close walk to everything. Left the car parked the whole time.

Helpful?