Fable Cottage Luxurious Stay

Place was clean, good location.

Only 1 parking permit. This wasn't made clear at booking. Small shower hose needs replacing as does the caffitierre. Apart from these issues a really great place.

Decorated to a high standard with lots of accessories.

Not suitable for elderly or infirm people, it’s located up a steep hill from the town centre. Stairs were steep and bottom handrail is loose. Slats kept coming out of main bed under mattress and some were missing. Ingrained urine stains under toilet seat. Plug wouldn’t stay in on the bathroom basin. The customer service is atrocious! When we arrived, we couldn’t get in. On Booking.Com it said the key code would be texted to us on the day of arrival, it wasn’t. Over the next SIX HOURS!! we called the company over 50 times but nobody ever answered and we left messages that we couldn’t get in. Unbeknown to use they were emailing details of how to get in but the 4g data in the area is appalling and I wasn’t receiving any data, we were very upset and very angry at the end and ready to drive the two hours home when we got a call from a foreign sounding lady who said that entry instructions had been emailed to us, we told her that we weren’t receiving them and to just give us the key code which she eventually did and we kept her on the phone until we got in. During this time, we also contacted booking.Com and unbeknown to us again they cancelled the stay at the cottage and emailed us an alternative which obviously we didn’t receive. We tried to connect to the properties wi fi as per the guest instructions but couldn’t get it to work, the next day we looked at the router and it was completely different to what was in the guest book. I eventually connected and received numerous emails on how to get in and also because the property had been cancelled (which we didn’t do) we needed to pay again or leave. We also received a call from the landlord for payment which we did, I tried to voice our concerns to him but he wasn’t really interested, he just wanted payment. The wi fi connection is terrible the TV kept freezing. Other people have had similar issues, read the low feedback ones… We will never stay there again!

Cottage was good but contacting owners was impossible issues still not resolved regarding out of date parking permit which resulted in a fine. Would not book again

Everything was fantasic, bed was so comfortable.

Nothing to not like here.

Wrongly charged early check in fee/ Very unhappy with communication from the property, we were charged an early check in fee which they have refused to give back, despite being told on multiple occasions we could not check in early, we have a baby therefore arranged to go for 3pm, but were then told at 12:20 on the day that we could check in early, we explained this would not be possible and they have refused to refund

Very steep stairs

很温馨，门口有个停车位。入住后记得把餐桌上的停车许可证放在车上。装修和家具都很可爱，很豪华。小镇停车地方很多，所以如果下雨的话就开车出门，哪怕走路才十分钟。

隔音一般，同时有一个枕头发黄了。

Clean beautiful location very well equipped.

Stairs are not for the feint hearted or infirm