Woodlands Hotel, BW Signature Collection

Good location

Temperature in the room was ridiculously warm - staff response was 'it gets like that in summer and it's too much of an expense to install air con' Temperature was cooler outside! The basic fan in the room only circulates air, it does es not cool the room. Also, the fan is noisy, so it is impossible to sleep with it on, and hotel staff's only suggested resolution is another fan! Tried opening windows but then had noise from other guests in the area below There was a wedding on at the time of our stay and we were also disturbed by the nouse of music from the venue up to midnight Raised all of the above with hotel staff and no resolution was offered (other than another noisy fan) Hotel advertises itself as a signature hotel and spa. Given the basic facilities in the rooms, the price charged is not value for money. You also have to pay extra to use any of the spa facilities

Das Spa und das Gym müssen renoviert werden

Seamless checkin and checkout

Alerted staff that there was an unpleasant smell both outside and inside my room. There was scaffolding outside my room so perhaps it was related to building works but it really wasn't nic.

Good parking, friendly staff

The room decor is drab, and the interior generally is a bit dated. The sound proofing between rooms was pretty poor. The breakfast was OK, but the rolls and croissants were not very good. I think it’s outrageous to charge guests extra to use the hotel pool, and in fact very unusual.

Très bel hôtel dans un parc calme. Les chambres sont grandes et confortables. Le petit déjeuner était très copieux avec beaucoup de choix !

Bar staff and restaurant staff very friendly

Room above laundry room roasting all day and night. Suspicious bank card transaction Definitely worth watching card details And extra charge to use the pool each day makes it a dear stay for decent hotel