Sheraton Grand Palace Indore

Mr Sanjay at the reception was excellent host , he is asset to the Sheraton group

Not applicable

The staff were super cordial. A guy named Shekhar at the Front desk needed to be mentioned specially for his approach and help.

NA

Location, Facilities, Polite Staff, Food

The pool table should have been kept outside the bar area as kids were not allowed inside the bar and hence cannot play pool.

The rooms were proper in size and well furnished and ventilated. They had a proper spread of breakfast in the morning. It is a spacious property built in the outskirts of Indore.

We had gone to our Toastmasters Conference at the Sheraton from 22nd till 24th May , and more than 50 members fell ill due to food poisoning. The meals provided had some contamination, possibly due to contaminated water. There were more than 250 delegates in all. The service provided to the affected ill guests was not appropriate. I had heavy vomiting on the first night, and luckily avoided meals on the second day to heal my self. By the third day, there was chaos among our delegates as a lot of them had fallen seriously ill and were bedridden. The quality of tap water in the rooms was bad as it is heavy water, which seems to be unfiltered.