Courtyard by Marriott Pueblo

The staff was very nice. The pool, hot tub and gym were clean and well kept. However.....

I used to stay here for frequent business trips about ten years ago. This was my first stay since then. The hotel has not aged well. Torn curtains, closet doors missing, lamp shades cracked. The worst part was the smells. Everywhere you went, the horrible industrial disinfectant smell was overpowering. The pillows and beds smelled sweaty. The towels were dingy gray and stained. This hotel desperately needs a makeover. If you're staying in Pueblo, do yourself a favor and choose the Holiday Inn Express (located north side) or Hampton Inn (north or south side). Downtown is ok for a daytime visit, but once the sun goes down, there are quite a few sketchy characters roaming about.

I liked everything about this place.

Two things, one the lady working in the bistro, got my Starbucks order wrong, and had to redo it. She didn’t have a problem redoing it but it did upset her. Also, I had to wait two extra days for you guys to get the charges correct on my credit card kind of a nerving that you charged me originally $580. I’m just glad it was fixed.

The lobby bar is lovely and the location next to the River Walk is exceptional.

Our room smelled of smoke and the bathroom was absolutely disgusting. This is supposed to be the nicest hotel in Pueblo and it was anything but. The bathroom had molded grout, and the white walk-in shower was stained dark and had grime. We didn’t dare shower.