CondoHotel Piedra del Caribe

Not much unfortunately

We first booked 1 night and later decided to book another night. I sent a message to the hotel to ask if both nights could be placed in the same room to avoid having to do a room change. They confirmed this was no problem. But on arrival it turned out we had to do a room change the next day. We were slightly disappointed by that, as they confirmed before this wouldn’t be necessary. The room had a bit of a weird smell. And in the bathroom the smell was horrible. We are pretty sure this came from the drainage in the shower. We mentioned it to reception. The guy was friendly, but his English wasn’t very good and I don’t think he really understood it. I have worked as a hotel receptionist myself, and these kind of complaints should be taken very seriously. On top of that, there are colored flashing lights on the building at night, which do shine through the window (and not enough covered by the curtain) which is pretty annoying when you try to sleep. I don’t recommend staying here. But if you do, please avoid staying in room 2 for all the above reasons!

The staff is incredibly friendly and gets out of their way to accommodate your needs. The room is comfortable and big. Location although 15 min from the center walking is in a very nice area providing a lovely walk to services. Great value for money.

The shower head sprays water in all directions and needs fixing and it can smell a bit like sewage. But apart from that nothing.

The place completely fit my needs and I liked that it wasn’t right in the center of things.

I booked here because every room has a balcony. But since I was on the ground floor I had more of a patio and didn’t feel like I could leave things out to dry or sleep with just the screen door as I had hoped.

Nothing

The floors were so dirty I didn’t want to open my suitcase or take off my shoes. Room smelled of mist and mold. The bed sheed’ts were dirty, bugs in my bed and dirt marks on pillows. The room had only one sliding door facing outside and it faced a cement wall.

The staff was very friendly and the location was excellent. 5 minute walk to the beach and 15 minutes to town.

The property was not at all as depicted online, which prompted me to check out after two days rather than my planned 2 weeks. I was supposed to have a room with a balcony on a higher floor. Instead I was given the ground floor 5 feet from the lobby desk. Rooms 1-4 were on this floor. I could hear conversations and the outside door opening and closing i.e. could not sleep at night or relax during the day. Obviously no balcony either. While the studio was clean, it is outdated and needed several repairs. Nothing was new and fresh. The mattress was NOT comfortable leading me to have a lot of back pain and spasms after one night, and I am not a person with back problems. I spoke to two people on a higher floor. They experienced an odor in their room and no seating to enjoy their balcony. There is a nice rooftop pool, but no lounge chairs as pictured online. I was told the chairs got very old, so were replaced with 3 foldup chairs. I have stayed at hostels and 5* hotels. As long as the room is clean, it us fine with me. But, the listing for this Condo/Hotel was not reflective of the studio itself.

Furniture was not very comfortable, The head board for the bed wasn't attached to anything and when you moved on the bad the head board banged against the wall. I had to run the shower for over five minutes before any hot water was available. The show head was clogged so only five or six of the nozzles actually delivered any water. There were no lights by the closet so it was hard to see inside. My room was on the main floor across from the reception desk so any activity at the desk was heard inside my room.

The location was ideal, walking 2 blocks to the beach and 1 mile to the main plaza.

The foul order coming from the drainage system.

Everything was very clean and comfortable.

Really spacious apartments