Airport Imperial Guest House

Poor

Friendly welcome

No shuttle to airport as ad said

The room was very clean and beautiful loved the interior, meet my expectations

If only I didn't share the bathroom but still service Was amazing. Wifi was a bit slow on You Tube, it was cold wish there was aircon or heater

The staff members were great, I was meant to check in at 10 but arrived 3 hours before, called them to see if they could arrange a room that early and they were happy to. It was closer to food amenities and the airport.

Unfortunately, my stay was not very comfortable. There was only one shared toilet for everyone, and it was often untidy. At one point there was urine left on the toilet seat, and there was also a time when there was no toilet paper available. The sink was blocked throughout my stay as well. Water would fill up the sink and remain there for hours with dirty water sitting in it. I initially thought it would be fixed during the day, but even when I left just after 6pm, it was still blocked. The parking situation was also quite inconvenient. The parking spaces are very small, and I was woken up nearly three times during the night to move my car so another guest could get out. In addition, breakfast was advertised on booking.com as being included, but no breakfast was actually provided.

Location

They’re linen and towel wasn’t clean it had stains Not so friendly staff 😴

None

Poor service No bath soaps or enough towels