Hotel Ceasar Palace

Location was good.

No responsible staff at Restaurant to attend. Only Bengali were there. One staff member took my phone call for tea. After half an hour, I tried again for tea. Another guy has attended. Said OK. After 10 minutes one guy informed me that no tea was there. Pathetic response. AC remote was an old one.

Good hotel, with a bar nearby, all staff really friendly. I Highly reccomend this hotel. Possible Late Check out. Big room.

Breakfast was not good, only Toast Bread, no water, only watermelone juice or Tee or coffee.

Very few choices. What ever they served was good.

Toilets not very clean. Had no toilet paper. Hand towels was very worn out.

Net and clean

Blanket and comfort looks old

Great place to stay. Service was quick..

Breakfast could have been better. Could have had the option of Dosa also.

Absolutely nothing

Worst hotel I’ve ever stayed in. The room itself is unclean and unkept. There’s multiple stains on the wall and they have a terrible damp issue. The smell is beyond disgusting. The towels are stained, extremely used and unusable due to the lack of hygiene. Asked for new towels at reception and the towels like the previous ones were in a terrible state.The room has clearly not been cleaned prior to our arrival. The pillows were yellow stained and ripped. There is a bucket in the shower which is stained brown. Limestone marks all over the shower cubicle. When we left the hotel for the day, there was no turnover. And we were locked out of our room. There were tiny bugs in the bed when we first arrived. Considered changing rooms, however, we came as a group and the rest of our friends had the same issue - one of the rooms was infested with ants. There is a bright ceiling light that is not able to be turned off (same situation with our friend’s rooms!). The photos do not look anything like reality. All surfaces are greasy and unhygienic. The phone in the room has a thick layer of yellow film - truly disgusting. The food is average at best and took a long time to come despite only asking for a sandwich. Extremely difficult to communicate with staff due to language barrier. Fridge does not work. Cannot hang clothes in wardrobe due to horrendous smell. Safe not fixed when reported. The WIFI does not work!! 1 used roll of toilet paper for 2 people for 2 days - asked for some more toilet paper and it arrived with brown splattered spots all over. On the checkout they tried to charge us for someone else’s room expenses - they actively disputed with us regarding the charge. We were relieved to leave. Please refrain from staying here.