Arusha Serena Hotel

Relaxing stay after couple of safaris. Bar area and the garden is really nice

Food variety in buffet should improve.

The spirit of service the hospitality the cleanliness all were perfect

I dont think there is anything that i didnt like

The property is a great place to rest and relax - especially if you're going out to a game drive. The grounds were beautifully maintained.

Outside of this being a paradise property, there isn't much to do. They do have a nature trail that is outlined around the perimeter of the property. They also provide spa sessions for additional fee. You can schedule game drive tours and other local tours from the front desk.

Beautiful colonial-style hotel in a wonderful estate full of trees, plants and flowers, with delicious breakfast and lunch/dinner, excellent massage services, ideal for a couple of days to recover from the Kilimanjaro hike. We really enjoyed the jogging track.

It could use some sort of refurbishing/renovation. The activities on/around the lake are rather pricey.

Welcome was nice and staff

There is no pool, WiFi is abominable and the room was adequate but expensive price-quality value

breakfast and dinner, friendliness of staff

road leading up to hotel is unpaved; hotel is off a beaten path so getting around to Arusha or nearby requires booking taxis. wifi didn't always work well; lodges feel old and have not been updated and and there is no heating at night so it can get very cold in the winter.

the views and the surrondings

most gadgets not working staff need training to avoid conversing among themselves when guests around