Leela Backwater Inn

Despite Booking.com showing the property to be far away from river, Google search located it next to river, ideal for Kerala backwaters cruises

Poor WiFi reception

Friendly and helpful staff. Clean rooms. Decent view with trees and a part of the lake - the full lake facing rooms were nearly double the price, I stayed In their normal room from where you can see the lake from a corner of the balcony. Decent breakfast (included in the charge) - I ordered Alacarte but when the hotel is full they have a buffet which would probably be better. Hotel arranged for the backwater boat ride which was convenient. Prices for the same have been standardized by the poovar boating union and posted everywhere

Right on the main road so a bit busy and noisy. The property is basically a building with access to the lake behind. They have put up a sit out area there but it didn't feel like part of the hotel and I don't think you get kitchen service there. Not a resort. Dinner I ordered was okay (too spicy and didn't feel that fresh) At 2500 a night felt a bit expensive

The location is good, They have a botting point just the backside of the hotel. The botting was great, it's a different experience. The food was excellent and the service was good. Thank you Mr Vinil and team for the great hospitality.

Peaceful stay

As we had planned to go out early there was no breakfast. This was an inconvenience. We had requested this while we were booking.

The staff wasn’t helpful The door couldn’t open with key everytime The shower was not proper The air conditioning was t good also

Water in the bathroom very bad.

Location was close to my meeting venue. Had few other local restaurants, medical shops and super market nearby.

Shabby sheets, stained pillow covers and blankets.. rooms had a congested and musty odour. I informed to front desk, they kept blaming the laundry team and gave me another room.. which was still almost the same condition as the first one.. no wifi connectivity in first floor where I stayed.. kettle and tv remote damaged pieces.. 2800 rp for a night at this place was not worth it.. hopefully they will make the needed changes.. booking app pics were misleading.. pls look into it also

Bath towels were very stained ones.

The rooms are really good and we got in a offer price.. The food is also good.. Mainly their Candle light dinner arrangement is exceptional.. Its worth for the money.. The boat safari is also really great...The offer they gave for boat ride for the guests in hotel is great..Room service is good.. Parking facilities also available..

More leisure activities would be great.. Rest all good.. Can see they are expanding to accommodate more activities..