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8.7 / 10 Guest Rating

Hotel Real Mercedes

32 261 29 31 Garcia Gineres, Mérida, mx

Hotel Real Mercedes - main view

About the Property

Outdoor Swimming Pool and Garden: Hotel Real Mercedes offers a refreshing outdoor swimming pool and a serene garden for guests to unwind and relax in a peaceful setting.

Restaurant and Room Service: Indulge in delicious meals at the on-site restaurant or enjoy the convenience of room service for a private dining experience.

Convenient Amenities: With a 24-hour front desk, free WiFi, air conditioning, flat-screen TV, and a business centre, Hotel Real Mercedes ensures a comfortable stay for all guests.

Experience luxury and convenience at Hotel Real Mercedes. Book your stay now to enjoy a relaxing getaway with top-notch amenities and exceptional service.

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Terrace
Family rooms
Garden

Important Information

Check-in & Out

Check-in
Check-out01:00 PM

Property Notes

When traveling with pets, please note that an additional charge of 250 MXN per pet / per night (Small Breeds, up to 15 Kgs), and 350 MXN per pet / per night (Large Breeds, over 15 Kgs) applies. As part of our community commitment with Yucatan, our Hotel Real Mercedes promotes activities and Experiences Tours, which are available for you, you can ask for them directly to our Reception team and we will gladly provide you with more information. When the reservation is for 2 or more rooms, and for 1 room for more than 2 nighta, a deposit must be made to the Hotel account for 50% of the Total Reservation, the above to guarantee that the reservation is respected. If not the reservation may be canceled at any momentPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.7
Excellent675 verified reviews
AI Summary

Guests highly rate the excellent location and frequently praise the friendly service.

Categories

Cleanliness7.9
Service9.2
Location9.2
Room Quality8.7
Amenities8.7
Value for Money8.8
Food and Beverage8.2
Overall Experience8.9

Select topics to read reviews

E
EkalmxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jan 19, 2026

"EQUIS"

1.0

MUY LIMITADO Y BASICO

PERSONAL INDIFERENTE EN SU TRATO, Y POCA DISPOCISION PARA RESOLVER PROBLEMAS, SE JUSTIFICAN POR TODO.

Helpful?
S
Sanchez GuzmanmxMX
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"Exceptional"

9.0

En cuanto a lo demás está bien y el desayuno tal cual frutas, café pan con mantequilla todo bien

Falta de espacio en el estacionamiento y tal vez que habiliten el elevador

Helpful?
M
Miguel Angel AaronmxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jan 19, 2026

"centrico"

10.0

el personal muy amable

realmente no se me ocurre nada

Helpful?
J
JaviercoCO
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"Excellent"

8.0
Helpful?
M
Maria CristinamxMX
Verified booking
family_with_children
Standard Room
Stayed in Jan 18, 2026

"Good"

6.0

Staff is friendly

To noisy, you can hear the room above with its drip of water all night long. The sides of the wall also. You could here the neighbours speak. The phone didn't function, I called reception to report incidents but was not functioning.

Helpful?
G
Gilberto EmmanuelmxMX
Verified booking
family_with_children
Standard Room
Stayed in Jan 16, 2026

"Muy buen hotel, cómodo y que se ajusto a nuestro presupuesto en relación calidad precio."

8.0

Excelente ubicación y relación calidad precio se me hizo justa.

El tema del desayuno continental creo que se puede mejorar aunque sea café, fruta y pan hay una buena área de oportunidad ahí.

Helpful?
I
InescaCA
Verified booking
couple
Standard Room
Stayed in Jan 15, 2026

"Good"

6.0
Helpful?
H
HectormxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jan 14, 2026

"Exceptional"

10.0
Helpful?
C
CuellarmxMX
Verified booking
family_with_children
Standard Room
Stayed in Jan 13, 2026

"aceptable con detalles que deben mejorar"

4.0

El desayuno mal se acaba la fruta y leche y no ponen mas para los que llegamos despues, la sra. del comedor con una cara y sin atender. se le pedian cosas y ya no habia. platano nunca alcance la hubicacion esta bien

1- Repito la atencion en el comedor 2- Que me cobraron extra un perrito mini que es de compañia, cuando ellos tienen como 8 perros y ensuciaban los pasillos. 3 - al de limpieza se le tenia que pedir papel o toallas de baño , aguas solo dejaba 2 cuando eramos 5 personas

Helpful?
R
Rafael Cetina mxMX
Verified booking
family_with_children
Standard Room
Stayed in Jan 12, 2026

"Exceptional"

9.0

Que aceptan mascotas.

Se batalla para ver la TV

Helpful?
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