NRS Norling Retreat

Room is very clean

Room is far from Mall road & vehicle parking is not there. Very difficult for aged persons. vehicle are charging more to reach the hotel.

Decent accommodation considering the price. Very friendly staff. Good access from main road

A bit far away from the mall. No view from our room

Nice location and views

No heaters in rooms, they charge for heater and it isn't very good.

The location was really nice and the view was breathtaking.

The room was overpriced with minimal facilities. There was no AC or Fan in the room and the heaters were charged extra on top of the amount paid for the room. The staff refused service to procure anything outside the hotel citing unavailability of staff.

Nice view of the mountains from my room

The rooms are bitterly cold and have no form of heating. This is compounded by the fact the rooms did not receive any sun during the day and is at the lowest level of the building. There was no extra blanket in the room. I requested one and it took two days and repeated requests to get one. There is no lift, despite the building having the appearance of being relatively new. To access my room was via four flights of stairs. The hotel advertises on an international website, takes our passports on arrival and we stay three days. It wasn't until we were checking out and had a time limit due to catching a train we were informed they don't accept international credit cards! Very poor form.