Alisa Cruise Halong

Everything on this trip was outstanding, from the boat itself, to facilities, food, service and the activities. We couldn’t have wished for more! Especially the staff was so wonderful and so considerate of everything. It was truly amazing experience and worth every penny. We would especially like to thank the cruise manager for the exceptional customer service and heartfelt gestures, he was just the kindest person to have around.

The cruise was half empty as we stayed in low season. I expected a Luxury cruise, I was wrong. It was ok but for the price we paid I expected much better food and facilities. The staff was happy and cheerful but overall it was expensive for what it was.

The gym area is very run down...

New cruise. Room is spacious and nice.

Food was a disappointment. Poor selection of seafood. The timetable for activities is quite inconvenient. Breakfast 6:45-7:30 is too early. We had to wake up early for morning activities but then ended up waiting for 30-45mins later for the shuttle bus.

has many facilities

No proper interaction from the guide in the cruise

Food was very tasty. Crew was entertaining whole trip and set up a nice program.

Via Booking.com I booked the ‘Alisa Luxury Cruise’ but it does not seem to exist as we eventually boarded the ‘Alisa Premier Cruise.’ Rooms felt outdated. WiFi worked in restaurant only. We were told that soft drinks were also included during happy hour, but when we got the bill we had to pay for them. They also informed beforehand about a 3% Credit card fee but it turned out they add the fee themselves on the bill instead of having the bank processing the fee automatically.

amazing professional that they love their job and make all the guests happy!

everything! the staff first of all. facilities and location also brilliant

Design of cruise

nothing