Green Suite Palermo

The owner was very kindness, quickly response anytime. The room was the most clean, modern. Shared space is almost good and nice interior design. Location is good from the train station that connects with the PMO airport.

It was the perfect if we can change towel to new one every day.

The room was nice and clean.

Communication with staff was difficult, places in Palermo expect you to communicate with them before arriving, which is difficult given that we work and it's not something generally required on this platform. I booked a room with two twin beds, I got a message asking if I wanted twin beds or a double bed and I said twin beds please. I got there and it was a double bed. The host said, blaming me, you should have told me. I obviously had. I also didn't appreciate that he admitted going into guests room when they weren't there to check whether they were smoking and made very transphobic remarks about other guests who had previously stayed there.

Everything was great. The hotel was very comfortable and tidy, and the location was very good, close to the train station and to the center.

I was going to say it was perfect until the last day when I saw a cockroach in the bathroom, and there was no staff to call. That was my only problem (because I am afraid of bugs), other than that the hotel was perfect and very clean.

The gentleman in charge is very kind and helpful. The district itself is not very rich but the rooms are located 10 mn away from the Palatine chapel in the Norman castle, the jewel of Palermo, and also near a lovely church, St John of the Hermits.

The place is very tidy and modern. Rooms are spacious and comfortable with nice, modern bathrooms. The main railway station and most locations in the city are within walking distance. Also the staff there is really nice and helpful.

I have nothing to complain about.