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8.8 / 10 Guest Rating

Puerta Vieja Hostel

Calle Diego de Mazariegos 23, Tuxtla Gutierrez, mx

Puerta Vieja Hostel - main view

About the Property

Centrally Located Oasis
Experience the charm of Puerta Vieja Hostel, just a 3-minute walk from San Cristobal's main square. Relax in the garden with hammocks and a bonfire area.

Cozy Rooms with Colonial Decor
Embrace the colonial-style décor and wooden furniture in our rooms and dorms. Enjoy the convenience of storage lockers and shared bathrooms in dorms, and en suite bathrooms in private rooms.

Delightful Dining and Entertainment
Start your day with a full American-style breakfast and unwind with a bar service in the garden. Feel at home in our shared kitchen, or socialize in the communal TV lounge with video games.

Book your stay at Puerta Vieja Hostel now for an unforgettable San Cristobal experience!

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Terrace
Family rooms
Garden
BBQ facilities
Luggage storage
Cycling
Safety deposit box

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

A deposit via bank transfer or PayPal is required to secure your reservation (see Hotel Policies). The property will contact you with instructions after booking. Guests are required to show a photo identification and pay $100 pesos deposit in cash upon check-in, if the guest fail to comply we will cancel their reservation. Children under 18 years old are not allowed in dorm bedrooms.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.8
Excellent395 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly service.

Categories

Cleanliness7.8
Service9.3
Location9.3
Room Quality8.3
Amenities8.3
Value for Money9.3
Food and Beverage9.3
Overall Experience8.8

Select topics to read reviews

A
AmberlyusUS
Verified booking
couple
Standard Room
Stayed in Apr 9, 2026

"If you dont need fancy or super quiet but want a fun atmosphere, this is for you."

5.0

The option to include breakfast and dinner for an extra cost was a very nice option. We did not eat there every day but most and the food was decent. The location was great, two blocks away from the center. Staff was great. There is a bar on the property which is nice for those who like to indulge. Also, the property always had something going on, some for a small cost, others free. Things like, karoke, mezcal tasting, salsa dancing, hikes, and free coctails on certain days and times.

I didn't like that there was not any heat. I did not like that I originally booked a room with a jacuzzi bath tub and it did not work, nor did they try to fix it. At the end, I fought for a discount which was honored. I also went in knowing that part of the property was a hostel and the other a hotel. The desk is in the hostel area. It is very difficult to handle anything at the desk as it is always flooded with people.The hotel rooms are not very sound proof. You can hear the neighbors using the restroom.

Helpful?
V
Vazquez ZacaulamxMX
Verified booking
solo_traveller
Standard Room
Stayed in Apr 9, 2026

"Es como estar en casa y se puede trabajar muy bien"

10.0

Todo estuvo muy bonito

Helpful?
H
hannahatAT
Verified booking
solo_traveller
Standard Room
Stayed in Apr 8, 2026

"Good"

5.0

Staff was very accommodating, the hostel itself is nice & the food was good

There were bedbugs!! ☠️ (they apologized profusely and washed my clothes, but it really sucked and I would like to know this about a place - so here you go)

Helpful?
J
JanadeDE
Verified booking
couple
Standard Room
Stayed in Apr 8, 2026

"Exceptional"

9.0
Helpful?
V
VitekaatAT
Verified booking
solo_traveller
Standard Room
Stayed in Apr 7, 2026

"Exceptional"

10.0

Puerta Vieja is such an amazing place and it might genuinely be one of the best hostel I’ve ever been to! All of the workers are amazing (especially Diana) and the food is amazing! I hope I can come back at some point. Thank you for everything :)

Helpful?
V
Vazquez ZacaulamxMX
Verified booking
couple
Standard Room
Stayed in Apr 6, 2026

"Es como estar en casa....👍"

10.0

Excelente todo, muy rico el desayuno y la cena. El bar muy bonito, seguro y economico.

Que estuvo lloviendo en la ciudad pero eso ya no depende del hostal jejejeje, pero adentro puedes estar y hay areas de estancia y pantalla Tv tipo cine para entretenerse.

Helpful?
D
DennisohkrKR
Verified booking
couple
Standard Room
Stayed in Apr 6, 2026

"Exceptional"

10.0

Everything

Helpful?
N
NeusesES
Verified booking
couple
Standard Room
Stayed in Apr 6, 2026

"Excellent"

8.0

Hay mucho espacio para poder estar, aún si no has hecho el check-in o ya has hecho el checkout. Comida buena. Si quieres conocer gente, facilita bastante las connexiones con las actividades y comidas

Afuera a la zona común ponen la música muy alta y hace q alguna personas no les invite a estar allí. Si la pusiesen más baja, favorecería el diálogo entre ellos.

Helpful?
N
NoulensfrFR
Verified booking
extended_group
Standard Room
Stayed in Apr 5, 2026

"Exceptional"

10.0
Helpful?
N
NoulensfrFR
Verified booking
extended_group
Standard Room
Stayed in Apr 5, 2026

"Exceptional"

10.0
Helpful?