Hotel Real Guanajuato

Ubicación, precio, cuartos limpios, vista desde el balcón

La dificultad y distancia del estacionamiento, era un poco peligroso el pasadizo de metal entre el cuarto de nosotros y de mi cuñada. Llevamos a una persona levemente incapacitada la cual no era al apta para el hotel

La. Vista de la habitación que nos tocó

Por la zona, es muy ruidoso.

Hermoso lugar

Nada

Atención y servicio

El desayuno buffet

Habitación amplia Excelente vista y ubicación

Hace calor, no basta con un ventilador

Personal muy amable, con disponibilidad.

Que la terraza no hubo servicio

El trato del personal, la habitación y por que no la ubicación, ya años atrás me había hospedado y me encanto

Solo la primer habitación que nos toco para mi gusta no esta muy bien acomodada, pero todo se soluciono.Gracias

Location

The Hotel looks beautiful but is super old and it is not too well maintained. The worst thing is that the room walls are really thin and you can hear the other guests. They have a lot of rules in the hotel, for example if you leave a stain in any of the towels or bed they will charge you, I have never seen this kind of stuff in any other hotel. The only rule they don’t follow though is keeping the silence from 22pm to 8am. It seems like a common problem, especially you can read other reviews where they mention young people making noise, putting music out loud, etc. I don’t think is coincidence that this happens in our stay as well. I am native Spanish so I could talk to the receptionist, they will go to the guests room and tell them to lower the volume, but in our case, they kept doing noise. I contacted the receptionist twice in the same night and the second time they did not come up, basically we needed to wait until the guests got tired and went to sleep at around 1 am. This happened two following nights out of the 3 we stayed, a hotel where you cannot sleep is not recommended. One last thing, the internet is terrible, is only useful to send messages.