Sun Kissed guesthouse

Close to everything

Nothing

We did not enjoy breakfast. Left 6.30

Linen was very dirty and smelly

Photos is old photos place is run down

Nothing

The rooms were ok

The owner sent me a message on Friday the day we were meant to check in to tell me the place we had booked had been damaged by fire. She didn't even call me, she sent a message to the website and if I didn't check I wouldn't have known, she said call me for more details 🥺. She was rude most of the time because she even said I should find another alternative, how was I going to get it at that time. Also, she ended up giving us an alternative which was a total inconvenience.. She doesn't have customer service experience and treats people like dirt. We ended up changing our plans, which also did not sit well with her but we were inconvenienced by her. The original plan to be in Middleburg,but we ended up in witbank which screwed all our plans and she didn't want to hear. She needs to learn to treat people with respect and there is a way to deal with crises. I was utterly disappointed, she was acting all superior and really not wanting to hear anything.

We couldn't stay there because it was full apparently it for people who work at eskom

The place was beautiful and clean

First the location it's far bcz we had to go to duvha park, and if u don't have a car I advise you dnt book bcz u will regret,then the kitchen doesn't have equipment

The area is in a very quite place, the rooms are clean and well taken care of. No breakfast was served. The manager of the property by the name of Queen was very helpful and understand the Batho Pele principles and customer care.

During our stay, there were other people who were there, they had a party until around 2am and that made the stay very uncomfortable. I think the noise level should be controlled by the property caretaker and even included in the rules when one is booking the venue. The second part is that the bed was very uncomfortable, I think it is old and the mattress is taking the entire body to fall into the canter. I request the property to reconsider changing the beds regularly to create a comfortable sleep.