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7.3 / 10 Guest Rating

Calais Heritage House Apartments

1 Calais Road, Cape Town, za

Calais Heritage House Apartments - main view

About the Property

Chic Accommodation near Cape Town Beaches
Luxurious Amenities
Experience a stay at Calais Heritage House Apartments with an outdoor pool and free WiFi. Each air-conditioned unit comes with a fully equipped kitchenette and stylish decor, perfect for a relaxing getaway.
Convenient Location
Located near popular beaches and attractions like V&A Waterfront, guests can easily explore Cape Town's best offerings. CTICC and Table Mountain are also within reach for business or leisure travelers.
Book your stay now to enjoy these exclusive perks and more!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Swimming pool
Non-smoking throughout
Private parking
Outdoor pool
Invoice provided

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night ยท 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.3
Very Good39 verified reviews
AI Summary

Guests highly rate the location and frequently praise the cleanliness.

Categories

Cleanliness7.0
Service7.5
Location8.5
Room Quality7.0
Amenities7.0
Value for Money7.0
Food and Beverage7.0
Overall Experience7.5

Select topics to read reviews

N
NobulalizaZA
Verified booking
couple
Standard Room
Stayed in Jun 4, 2026

"Exceptional"

10.0
Helpful?
K
KiyaamzaZA
Verified booking
couple
Standard Room
Stayed in Mar 23, 2026

"Exceptional"

10.0

The view and the peacefulness

Helpful?
F
FriedadeDE
Verified booking
solo_traveller
Standard Room
Stayed in Mar 20, 2026

"Iโ€™m extremely disappointed with my recent stay and the overall handling of my experience."

1.0

-

Iโ€™m extremely disappointed with my recent stay and the overall handling of my experience. What should have been a relaxing and stress-free trip turned into a frustrating and exhausting ordeal. From the start, I was moved between multiple rooms โ€” and for the third time within the same stay. Constantly having to pack and unpack my belongings was incredibly disruptive and far from relaxing. I lost half ad day due to waiting in the lobby for the staff to get maintenance to fix the room and find a new room for me. The reason given was ongoing leakage issues that apparently could not be fixed, which raises serious concerns about the condition and maintenance of the property. Upon arrival in the new room, the floor was flooded, so they had to call a maintenance guy to exchange the carpet. On top of that the bathroom was dirty with stains in the toilet and bathtub (see pictures attached). The staff at reception told me the room was left unused and not cleaned for weeks. To make matters worse, I was asked to pay additional fees for a room on a higher floor because it was more expensive. After Iโ€™ve been moved again to a different room on a lower floor, which lacks the amenities I previously had, such as a bathtub and large windows. This inconsistency and poor handling of clients is unacceptable, and I expect to be refunded for the extra charges. The situation is further aggravated by the fact that the elevator was not working, making each move between rooms even more inconvenient and physically demanding. Combined with the ongoing disturbances of the construction work in the property, this has made my stay extremely uncomfortable. At this point, I am simply asking for a fair refund to reflect the significant inconvenience, disruption, and downgrade in room quality I have experienced. Unfortunately, this stay has fallen far below expectations, and I would strongly caution others before booking here.

Helpful?
K
Kerry LeighzaZA
Verified booking
couple
Standard Room
Stayed in Feb 12, 2026

"Good"

4.0
Helpful?
A
AndrieszaZA
Verified booking
solo_traveller
Standard Room
Stayed in Feb 11, 2026

"Excellent"

8.0
Helpful?
S
SimbazaZA
Verified booking
couple
Standard Room
Stayed in Jan 30, 2026

"Exceptional"

10.0
Helpful?
R
RuanezaZA
Verified booking
couple
Standard Room
Stayed in Jan 26, 2026

"Good"

1.0
Helpful?
C
CarlamzMZ
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"Exceptional"

9.0
Helpful?
E
EdwardzaZA
Verified booking
solo_traveller
Standard Room
Stayed in Jan 19, 2026

"Good"

5.0
Helpful?
M
MphoentlebwBW
Verified booking
couple
Standard Room
Stayed in Jan 6, 2026

"Very Good"

7.0

Location

Not enough parking,

Helpful?