Mandela Rhodes Luxury Apartments

Central location

The property is managed by a letting company. We were kept waiting 3 hours in the lobby before someone turned up with a key. When we finally got in one of the toilets was broken. With the flush mechanism removed. This took two days to rectify. The swimming pool loungers are filthy.

It looked really great when I got to the apartment, nice , spacious and beautiful

The stinking toilet that wont flush, the shower doors that dont close properly thus flooding the floor. The kitchen table is broken. The agent or the person who let us into the flat didn't bother to assist us or explain about the toilet issue that's broken. We were 2 couples all sharining one key, the gentleman who let us into the flat had promised to provide us with second key that evening and he didn't bother to give us a key at all. Parking is very expensive in the building and the washing machine , tumble drier keep tripping electrical wiring and we had to carry our wet clothes on checkout. I had told this the 1st guy who checked us in, then next the lady who checked us on 21st October 2025. They didn't seem bothered at all. Oh the surrounding building have so much noise, they are loud on noise that we had to sleep with headphones on at night just to get a couple of hours of sleep.

The art work and place itself was stunning

Thr bedroom had stains on the side tables and the fact the deposit is not communicated upfront

Everything about the location and the place

Receptionist (colored man) was arrogant (bad attitude)

Poorly maintained, not clean and below average service.

Location and the views of Table Mountain at night were spectacular. Kitchen well equipped and appliances of high standard. Concierge, Esaie, was very professional and welcoming on arrival.

The one kitchen cupboard door was dislodged and the promised fixing of cupboard did not happen during my stay. Otherwise there is nothing complaint about. The view made up for what I complain about here.

Absolutely NOTHING!

Dirty linen, torn blankets, dusty cushions, cold rooms and no heating, no towels in the bathrooms, not enough hot water to shower. Noisy street and no noise proof windows. We informed the host on the first night and they never resolved our issues, instead they send some lady (apparently their cleaning supervisor) to drop off towels and when we showed her the dirty linen, torn blankets, etc. she simply said that it’ll be pointless to resolve things as we were checking out the following day. The people (Propr) running this hotel have no clue about running a hospitality business. 🤯classic was the old coca-cola bottle they use as fridge water bottle. See photos