Hotel Cielo

There is staff 24/7 at the reception to help, they're super nice and very helpful.

I honestly loved this hotel, and it was great for a barebones experience! Gorgeous terrace throughout the hotel, and a little hard to find, but not bad off the main stretch! Lots of noise in the morning, but staff was very accommodating and welcoming for us.

As stated before the noise level was a bit much. A barking dog, trucks moving things around town, and some drunks at night.

Hotel Cielo Cute boutique hotel, but basics not provided- in room phone, pool, ice, tissues. Staff were very kind and helpful. We had a room facing the busy street on the corner by Quinta Ave. Super noisy, lots of music throughout the nights, even on weekdays. Odd stairs throughout the hotel and in rooms- odd shaped and kept us tripping. Beds were comfy. No blackout curtains, most high windows were not covered, so morning light was bright. The TV was out the entire stay. They provided cute hangers, but difficult to use, no drawers so lived out of our suitcases. Excellent a/c! Cleaning service was based on request and was good, however the first day our hand towels were taken but never replaced. Carboncitos is on the first floor so it was great to hear the strolling Mariachi and Ballet flokorico dancers every night.  Lovely rooftop area some parts shaded, nice view of the sea.

5th Avenue location

Mold smell in rooms, very old property

The staff was amazing and very accommodating! They were very communicative leading up to the trip, and when I got there check in was easy with Alejandra and she even gave me recommendations on where to go that night. I had a fishing trip planned the next morning and they held onto my bag for me the whole day. When I got back, I had some time to kill before friends were meeting me so Jose at the front desk put my filleted fish in the fridge and we sat and talked for awhile. When my friends got there he hooked us up with a restaurant that could cook my catch and it was an awesome meal. Overall, great value hotel that was clean and had an awesome staff that went above and beyond.

great location, nice people.

the ac did not cool the room

Great Location , great staff, clean rooms. There is a restaurant just under the hotel. A place to feel safe and comfortable

A bit noisy because of bars around but good if you want a bit a vibe around you

This is a charming boutique hotel. The location can't be beat - the beach is steps away and everything you need is within walking distance. Be prepared for the loud noise from the 5th Ave. clubs until 3 a.m. This comes with the territory and was not an issue for us. The staff is very attentive and friendly. We had the best time at Hotel Cielo and are looking forward to staying there again in the future.

Nothing