Hotel Milam

El hotel es una maravilla. La piscina es muy amplia, los espacios para estar son muy especiales, con jardines verdes, todo limpio y ordenado. El restorán es espectacular. La piscina dentro de la habitación es un poco más helada pero si estuviese temperada estaría muy húmedo dentro. Y la arquitectura y decoración es simplemente espectacular. Volveré!

Sehr nettes Personal und wunderschöne Anlage. Selten so ein tolles Hotel gesehen. Die Kommunikation war super, es war immer jemand zu erreichen sogar per Whats App :-) Wenn man Frage oder Wünsche hatte wurde sofort geantwortet. Es war immer jemand zu erreichen. Die Hotelanlage und die Zimmer sind der absolute Wahnsinn. Die Lage war auch super. In wenigen Minuten zu Fuß ist eine schöne Straße mit Restaurants erreichbar. Wir waren rundum zufrieden.

It was gorgeous!! The pool was incredible and the jacuzzis were amazing for night time. The sun hits the pool perfectly. The food was 10/10 so good. The best part was the service. Truly a 5 star hotel service. Anything you need, you can WhatsApp them at any time and they answer right away. The property was super clean and also the beds are the most comfortable beds. The air conditioning was strong which is what I like.

Wunderbares freundliches und außerordentlich aufmerksames Personal, tolles Essen - insgesamt eine ganz besondere Unterkunft. Es war alles perfekt und hat unsere Erwartungen übertroffen. Das Ambietente ist magisch & es ist einzigartig ruhig und wir hatten beste Entspannung. Wer Bali liebt, wird sich hier zu Hause fühlen.

There was not much we liked about the hotel. The staff on the reception desk were OK. The staff in the restaurant were also OK. We left early.

The hotel is off a highway in the middle of nowhere (not in a romantic way). The "instagrammable" outdoor shared areas are a bit abandoned, dated and dirty. When you enter your room with a pool inside, you are hit with the damp, cold smell of stagnant air because the room has no ventilation which is bizarre for a room with a pool in it. This means the whole glass panel window in the room is steamed up so you can't actually see the plants on the other side. The shower is outdoors which people may or may not like. The shower door is not locked so technically anyone can climb into your room through the shower. We had a ghecko as a guest in our room that took a swim in our pool for most of the night. The internet went down due to a storm. The grounds of the hotel are compact and small. Whilst the restaurant staff were nice, the food itself felt like it could give you food poisoning in 10 minutes. The salmon tasted extremely fishy. The lamb was served almost raw and I don't know how old it was. Upon seeing me leave it, the waiter did offer to cook it more. All the factors together (damp room and unsafe food) meant that we decided to depart the hotel early after just one night. Tulum is generally nothing like the hipster paradise it is advertised to be, it is run down with graffiti and crumbling buildings everywhere. It felt too dangerous to leave the hotel in the evening to walk down the highway to the local "restaurants" so we did not. We came across only one couple in the hotel, they looked like they were there for the instagram pictures. Unfortunately any hotel that we feel we have to leave after just one night receives a 1/10 rating.

Unique rooms, good food, large pool, privacy, attentive staff.

Pools in the rooms give off chlorine smell that can’t be mitigated. Outdoor Pool was always full debris and needed some maintenance. Pool cleaners came every day but just stood around in one spot and chatted with each other for bout an hour and left, hardly touched the pool multiple days they were there, definitely need a better cleaning crew.

Quietness & great staff

I saw a few huge 8 legged friends in the room but overall it was a nice stay

I don’t like it I love it

Le staff, la déco de l’hôtel, la chambre, le petit dej

La chambre est très humide et la valise sentait l’humidité pour le reste du séjour