Hotel Milam

The room was is definitely what you see on the videos and pictures nothing more

The rooms has no televisions

Quiet, excellent food quality

The intimacy, ambiance, rooms were spacious, clean and comfortable. Great treat by all personnel. The communication is awesome and the staff is always looking to make sure your experience is memorable.

The restaurant menu was not updated and they were short on lots of items and ingredients. The check in requires a deposit that has to be on credit card or cash, no debit card accepted, but there is no prior notification about that to be prepared.

This hotel is so amazing!!!! What I liked most about this property is how luxurious and homely it feels. From the moment you arrive the staff are so lovely and attentive the entire time. The place is decorated so beautifully you just want to take photos everywhere you go. The pool in the room is a once in a lifetime experience. The food at the restaurant was perfect and there is a cute boutique at the front. The hotel itself is really perfect and adds to the bohemian experience of being in Tulum.

The only negative for us (which may not be the case for others) was the location. As we were only in Tulum for 4 nights, most of what we came to see was closer to the hotel zone and the beaches. As a result we spent approx $50 Australian each way for a taxi to the beach. We did this every day which ended up being quite costly for us. This is not a negative of the hotel itself, as it doesn’t claim to be a beach hotel, however it would be important for travellers to know this fact. If you are more interested in staying in a local area closer to downtown, this hotel is absolutely perfect. For example we rented a scooter and were able to scooter around to some great local taco spots downtown. Still a 5 star rating! Just a bit of extra info :)

The pictures do not do this place any justice, the hotel is absolutely beautiful. The staff was absolutely amazing, and the receptionist went above and beyond to ensure that my friends and I was taken care of.

Loved Everything

The hotel was perfect, zero complaints. The vibe, the design, the pool in the middle of the hotel, the walking paths throughout, the privacy, the outdoor shower in the rooms, and most of all, the pool INSIDE the room. Already looking for dates to rebook. Will be back.

Nothing. No complaints.

The property was beautiful aesthetically.

The power went out at the property which triggered my anxiety.