PHP BOUTIQUE TOWNHOUSE

Room size was good.

Room condition was pathetic, flush was not working, leakage in shower, next day morning there was NO water, water from tap was not good quality, manager was trying to charge me for my son's visit to hotel, he was saying that as per their hotel policy, visitor should be charged...which I never heard from any hotel till date.

Room is maintained good Breakfast was very nice The ladies who cooked the food has made very good tasty food

Staff were not responding properly They are putting us in a different room amd not similar to booking Through booking.com They have not even provided toilet kits

breakfast was good and the kitchen and serving staff were polite and efficient.

As per booking confirmation, we were to get two 2 rooms with queen sized beds and one King Suite (as they called it) with a king sized bed+ a side bench broad enough for one person to sleep. WHAT WE GOT WAS 3 rooms with Queen beds (one of the rooms had a two seater sofa, which they claimed as King suite). We learned next morning that the KIng suite did exist as said but it was allotted to some other guests. WE FEEL CHEATED. Also, on checking in, they demanded 50% payment, when as per Booking.com payment was to be paif=d when checking out. Also, inspite of asking, we could not speak to the owner and the staff who insisted on us accepting their terms was rude.

Room very clean

nothing

the staff is rude and they denied us the entry. the staff was extremely rude and didn't have a proper conversation

Staff are friendly. Cooperative guys

Food is not available in this hotel. We went outside to have food.