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7.4 / 10 Guest Rating

Toque Hotel

Ngara Road ENKEI ANNEX BUILDING, FIRTS FLOOR (NEXT TO KCB NGARA), Nairobi, ke

Toque Hotel - main view

About the Property

Luxurious Accommodation
Toque Hotel, just 1.8 km from Nairobi National Museum, offers a blend of elegance and comfort. Each room features a terrace with stunning city views, ensuring a memorable stay.

Culinary Delights
Indulge in a culinary journey at our restaurant, serving delectable African and American dishes. Unwind with a refreshing cocktail at the bar, adding a touch of sophistication to your evenings.

Convenience at Your Fingertips
Benefit from free WiFi, concierge services, and swift check-in/out options. Our attentive staff, fluent in English and Swahili, are dedicated to making your stay seamless and enjoyable.

Experience Nairobi's charm with Toque Hotel - book now for an unforgettable stay!

Facilities & Amenities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
BBQ facilities
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out11:30 AM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.4
Very Good129 verified reviews
AI Summary

Guests highly rate the comfortable bed and frequently praise the luggage storage after checkout.

Categories

Cleanliness6.8
Service8.8
Location7.8
Room Quality6.3
Amenities7.8
Value for Money7.7
Food and Beverage6.3
Overall Experience7.8

Select topics to read reviews

F
FridakeKE
Verified booking
review category business travellers
Standard Room
Stayed in Apr 19, 2024

"Excellent"

9.0

Everything

None

Helpful?
A
AlangbGB
Verified booking
young couple
Standard Room
Stayed in Apr 13, 2024

"Very good"

8.0

Great staff, restraunt bar and salon etc in hotel.

Bathroom had some mould and leak, and was adjoined to another room where smell of cigarette smoke came in from and filled our bedroom on 2nd night..had kitchen units but no appliances

Helpful?
G
GeorgeugUG
Verified booking
young couple
Standard Room
Stayed in Apr 7, 2024

"Was amazing! I loved the front office Andy housekeeping services."

8.0

I like that I extended my stay for 3 more nights and the price was maintained.

Just need do fix intercom. It’s tiresome having to move from ur room to ask for any kinda help.

Helpful?
B
BrendausUS
Verified booking
solo traveller
Standard Room
Stayed in Apr 1, 2024

"Very good"

8.0
Helpful?
J
JessekeKE
Verified booking
young couple
Standard Room
Stayed in Mar 30, 2024

"Superb"

9.0

Service

Helpful?
I
IvanahrHR
Verified booking
young couple
Standard Room
Stayed in Mar 22, 2024

"Good"

7.0
Helpful?
J
JobkeKE
Verified booking
young couple
Standard Room
Stayed in Mar 21, 2024

"Superb"

9.0
Helpful?
S
SvenddkDK
Verified booking
solo traveller
Standard Room
Stayed in Mar 13, 2024

"Bad"

1.0

Nothing

-50% of the time no wifi -50% of the time no power - The generator is not working -Food poisoning hotel restaurant -No hot water - half the time there is no water at all -Cockroaches and insects everywhere in the restaurant, they also attack me a lot . - It takes between 1 and 2 hours for food to be served . -Only a quarter of what is on the menu card can be eaten -Over half of the times the food is sent back to the kitchen, poor kitchen staff -Insufficient security at the hotel -Staff in the hotel sleep or completely disappear on duty and put the guests' lives at risk in the event of a fire -Unprofessional staff and management -Some staff are rude and disrespectful Only have a few good words to say about the place. But I would in no way recommend this place.

Helpful?
J
JorganeeEE
Verified booking
young couple
Standard Room
Stayed in Mar 12, 2024

"Disappointing"

4.0

Price

Neighborhood

Helpful?
A
AbdinasirkeKE
Verified booking
young couple
Standard Room
Stayed in Mar 9, 2024

"Very good"

8.0
Helpful?